Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance

Job Description

Kalahari Resorts & Conventions is a premier hospitality company known for its unique African-themed resorts, which feature America’s largest indoor waterparks along with world-class dining options, luxurious spa services, exciting entertainment, and state-of-the-art convention centers. As a family-owned business, Kalahari places a strong emphasis on fostering a warm and inviting environment based on its core philosophy known as the Promise to Lead with Love. This promise highlights the company’s commitment to treating guests, associates, and communities with genuine care, respect, and generosity. Beyond providing exceptional hospitality, Kalahari also actively engages in charitable efforts, including a partnership with charity: water aimed at bringing clean water to one million people in Africa.

The Banquet Setup Associate role at Kalahari Resorts & Conventions is an integral position within the resort’s operations team. This role is focused on preparing, maintaining, and breaking down banquet and meeting spaces according to strict standards established by the resort. Your responsibility includes ensuring that all event setups are done efficiently, timely, and precisely as specified in the Banquet Event Orders (BEOs). By doing so, you help create seamless event experiences that meet and exceed guest expectations. As a part of the leadership team, you will personify the values of leading with love by supporting and inspiring your colleagues while maintaining a hospitable atmosphere for all visitors.

In this position, attention to detail and effective time management are essential. You will coordinate with other departments to ensure that meeting rooms, break spaces, and audiovisual equipment are all set up correctly for various types of functions such as conferences, banquets, and private events. Maintaining cleanliness and sanitation of all function areas, including floors, walls, windows, and HVAC units, is also a key component of your duties. This role requires flexibility in scheduling as it may involve working long hours, evenings, weekends, and holidays to meet the needs of event schedules.

Joining Kalahari means being part of an organization recognized by Forbes as one of America’s Best Midsize Employers and among America's Best Employers for Women. The resorts themselves hold the distinction of being top-ranked indoor waterpark destinations in the country. The company prides itself on promoting from within and providing rich opportunities for career growth and development. Employees benefit from comprehensive health, dental, and vision coverage, plus 401(k) matching, paid time off, employee discounts, and educational assistance programs.

This role is ideal for dedicated hospitality professionals who are detail-oriented, self-motivated, and enjoy working in a fast-paced environment where teamwork and a positive attitude are valued. If you take pride in helping host successful events and desire to be part of a company that values leadership with compassion and purpose, then Kalahari Resorts & Conventions offers a rewarding career path where your efforts make a measurable impact on guest satisfaction and event success.

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year experience in banquet or meetings setup in hospitality industry
  • Ability to follow detailed instructions and work under minimal supervision
  • Strong communication and interpersonal skills
  • Ability to stand for extended periods and perform physical tasks
  • Flexibility to work variable shifts including nights, weekends, and holidays
  • Must be at least 18 years old and legally authorized to work in the United States

Job Qualifications

  • 1 year of meetings setup experience in the hospitality industry in a convention center or large hotel (over 500 room property) preferred
  • Must be detail oriented
  • Must be a self-motivator
  • Ability to work independently with minimal supervision
  • Strong team player, willing to help anyone in the immediate area quickly
  • Flexibility to work long hours including weekends and holidays

Job Duties

  • Ensure the correct and timely setup of all Banquet Event Order (BEO) functions including meeting rooms, breaks, audio visual and other equipment
  • Be attentive, friendly, helpful, and courteous to guests, fellow associates and management at all times
  • Maintain the highest standards of cleanliness and sanitation throughout banquet function space, pre-function space, and storage areas including carpet, floors, walls, walks, doors, windows, heating/air conditioning units
  • Break down banquet space after completion of functions and ensure all equipment and supplies are stored properly
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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