Banquets Server (Part-Time)

Santa Ana, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Career advancement opportunities

Employee wellness programs

Job Description

DoubleTree by Hilton Hotel Santa Ana-Orange County Airport is a distinguished hotel property managed by Pacific Hospitality Group, a family-oriented owner/operator focused on long-term investment and sustainable growth in the hospitality industry. The hotel prides itself on proactive and attentive guest service designed to create memorable experiences for every visitor. Known for its commitment to integrity, value creation, and community enrichment, the company fosters a culture of respect, humility, and fulfillment while upholding the highest standards of compliance and customer focus.

As a part of the DoubleTree by Hilton team, the role specifically centers on providing exceptional ban... Show More

Job Requirements

Must be at least 18 years of age
must complete RBS (Responsible Beverage Safety) alcohol awareness certification as scheduled upon employment
must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
knowledge of federal, state, and local laws, ordinances, and company policy regarding serving alcohol to minors and intoxicated patrons
ability to speak, read, write, and understand English
ability to perform basic math skills
ability to follow safety rules and operating procedures
availability to work holidays, weekends, and alternate shifts
prior banquet or convention service experience desired

Job Qualifications

Prior banquet or convention service experience preferred
basic knowledge of food and beverage preparation and service standards
strong guest relations and etiquette skills
positive attitude and professional demeanor
excellent communication and interpersonal skills
commitment to high level of guest satisfaction
ability to perform basic math skills
ability to carry out detailed but routine instructions
ability to handle problems involving few concrete variables
ability to read and interpret safety rules and procedure manuals
proficiency in English for communication and understanding of instructions
flexibility to work varying schedules including holidays, weekends, and alternate shifts
must be at least 18 years old
willingness to complete RBS alcohol awareness certification
valid Food Handlers Card or willingness to obtain within 30 days
knowledge of applicable health and alcohol service laws and policies

Job Duties

Serve customers at assigned station quickly, courteously, and efficiently
obtain food and beverage from prescribed locations and serve according to established procedures
keep glasses filled throughout the meal
observe guests to fulfill additional requests and note when meal is finished
assist other servers cooperatively to ensure efficient guest service
complete assigned side work as directed
set dining tables to established standards
remove dinnerware, glassware, flatware, and linens that do not meet cleanliness standards
complete pre, running, and post shift side work
familiarize self with daily menu items
set tables and rooms with linens and china
clean away service accessories after events
clear dirty dishes from tables
prepare coffee service with appropriate food and beverages
follow all food handling, RBS certification, sanitation, and health department guidelines
maintain a neat, clean, safe, and comfortable environment for guests
assist other servers in clearing, cleaning, and resetting tables
assist with setup or breakdown of function space when needed
notify management of unsafe conditions, needed maintenance, and accidents
ensure minors and intoxicated persons are not served alcoholic beverages
notify management of guest complaints, intoxication, or disruptive behavior

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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