Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a renowned hospitality management company committed to putting people first. With a global reach of over 230 properties worldwide, Pyramid Global Hospitality has established itself as a leader in the hospitality industry, emphasizing a supportive and inclusive work environment that promotes diversity, career growth, professional development, and overall employee wellbeing. The company not only focuses on delivering exceptional guest experiences but also prioritizes building meaningful relationships with its workforce, fostering a culture where employees feel valued and empowered to thrive.

One of the most exciting assets in the Pyramid Global Hospitality portfolio is The Belgrove, a distinguished 4-Diamond resort located in the heart of West Palm Beach. This beautiful resort boasts 150 elegantly designed rooms and villas, world-class dining options, a luxurious spa, and a stunning golf course. Working at The Belgrove offers a unique opportunity to be part of a vibrant, dynamic environment where hospitality professionals can hone their skills and deliver memorable experiences to guests in a setting that blends comfort, elegance, and exceptional service.

The available role at The Belgrove is for a Banquets Manager, a key leadership position responsible for overseeing banquet operations and ensuring that all Banquet Event Orders are executed flawlessly according to client specifications and the hotel’s esteemed service standards. This full-time role offers a competitive salary range between $65,000 and $70,000 and is perfect for experienced hospitality professionals who excel in a fast-paced environment and have a passion for delivering exceptional banquet service.

As Banquets Manager, you will play an integral role in directing and motivating the banquet team, maintaining the highest operational standards, and ensuring the seamless execution of events. Your ability to multitask, oversee detail-oriented processes, and communicate effectively will be critical to your success. This role requires a deep knowledge of banquet operations, organizational and analytical skills, and a strong service-oriented mindset. Your leadership will directly influence the guest experience and contribute to the overall success of the resort.

The role also offers extensive opportunities for professional growth and development, with ongoing training programs designed to build skills in banquet management, luxury service delivery, and team leadership. Being part of The Belgrove means joining a close-knit community of hospitality professionals who value teamwork, professionalism, and a commitment to excellence. The company’s People First culture is reflected in its comprehensive benefits, including health insurance, retirement plans, paid time off, and exclusive perks such as on-site wellness programs and employee rates on hotel stays.

By joining Pyramid Global Hospitality and taking on the Banquets Manager role at The Belgrove, you step into a vibrant career with a company that truly values its employees and is dedicated to creating memorable and exceptional experiences for guests. This is more than a job; it’s a chance to grow your career in one of the leading hospitality companies in the world while enjoying the benefits and support that make a positive difference in your work and personal life.

Job Requirements

  • Degree or diploma in hospitality management or related field preferred
  • Minimum of 3 years of banquet leadership experience
  • Experience with banquet operations, luxury core standards, and standard operating procedures
  • Proficient in Microsoft Office and relevant payroll systems
  • Exceptional customer service and interpersonal skills
  • Ability to communicate effectively in English, verbal and written
  • Ability to multitask and prioritize in a fast-paced work environment
  • Self-directed and motivated
  • Knowledge of local, state, and federal liquor laws
  • Certification in alcohol awareness programs like TIPS
  • Willingness to work flexible hours including evenings and weekends

Job Qualifications

  • Previous leadership experience in banquets
  • Strong leadership skills
  • Thorough, detail oriented, organized, and pro-active
  • Independent thinker and doer
  • Strong sense of style and taste
  • Strong, intuitive ability to deliver exceptional customer service
  • Team player
  • Working knowledge of local, state, and federal liquor regulations
  • Certification in alcohol awareness programs such as TIPS

Job Duties

  • Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets Staff
  • Oversee the Banquet Service team in the execution of their duties and adherence to the Belgrove Resort standards of service
  • Provide guidance, instruction, and follow-up with Banquet Houseperson staff regarding facility and equipment maintenance
  • Execute all policies accurately with improvements to quality, service, and operations
  • Inspect all function rooms prior to service to ensure maintenance and report discrepancies
  • Engage in ongoing development of Banquet staff while holding the team accountable for performance
  • Communicate as necessary with clients to ensure full guest satisfaction
  • Actively participate in all relevant meetings for communication
  • Monitor team member’s work to ensure timeliness, adherence to standards, and accuracy
  • Work on special tasks as assigned by the Director of Banquets Food & Beverage

Job Criteria

Experience

Mid Level (3-7 years)


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