Banquets Manager

The St. Regis San Francisco, located at 125 3rd Street in the heart of San Francisco, California, is a distinguished luxury hotel that blends timeless glamour with a modern spirit. Part of the St. Regis Hotels & Resorts collection, it offers exquisite experiences inspired by more than a century of heritage since the original St. Regis in New York by John Jacob Astor IV. With a commitment to bespoke and anticipatory service, St. Regis San Francisco provides its guests with a level of hospitality unmatched in the luxury hotel industry, delivered flawlessly by a talented team of gracious hosts. The hotel is part of Marriott International, a global hospitality leader dedicated to fostering an inclusive and diverse workforce that values the unique backgrounds and talents of its associates. Marriott actively ensures equal opportunity for all applicants, including those with protected veteran or disability status and considers those with criminal histories in accordance with applicable laws.

This full-time management position in event management at The St. Regis San Francisco offers an annual salary range of $78,000 to $104,000 plus eligibility for bonuses. The role is based on-site and is central to overseeing banquet operations and leading event teams to deliver exceptional service aligned with the brand’s prestigious standards. The successful candidate will direct and motivate a banquet team, ensuring that high-quality service is consistently provided to meet both company and guest expectations. Responsibilities include managing financial and administrative aspects such as inventory control and asset protection, while also fostering clear and effective communication with all stakeholders involved in the success of each event. This position requires a focus on both operational excellence and team development, including identifying training needs and implementing strategies to achieve departmental goals. Key to the role is maintaining sanitation and safety standards, managing banquet inventories, controlling liquor costs, and scheduling staff efficiently to optimize profitability and service quality. The candidate will also play a vital role in enhancing customer satisfaction by interacting with guests, handling complaints professionally, and empowering employees to meet service excellence. Regular meetings with the banquet team and collaboration with kitchen staff help ensure seamless event execution. The leadership aspect includes setting departmental goals, monitoring employee performance, conducting feedback sessions, and participating in corrective action and continuous improvement initiatives. This position offers an exciting opportunity for an experienced individual passionate about luxury hospitality event management to grow their career with a world-renowned brand and be part of a dynamic, high-performing team dedicated to creating memorable experiences for discerning guests worldwide.