Job Overview

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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development
Work environment incentives

Job Description

This job opportunity is with a distinguished hotel event and banquet services team that prides itself on delivering exceptional guest experiences. The establishment is known for its upscale facilities and commitment to excellence in hospitality. They specialize in hosting a variety of events including conferences, weddings, corporate meetings, and social celebrations, ensuring that every function space is perfectly prepared to meet customer expectations. Their focus on providing personalized service creates a welcoming environment for both guests and staff alike. This company values teamwork, customer satisfaction, and high standards of cleanliness and functionality in all aspects of event preparation and execution. The employment type is likely full-time or part-time with varying shifts, including nights, weekends, and holidays, to accommodate different event schedules. While the salary is not explicitly stated, positions in this sector typically offer competitive hourly wages.

The role involves the comprehensive preparation and maintenance of all function rooms and banquet areas according to specific customer requirements as outlined in event orders. This includes cleaning and setup tasks that assure the readiness and appearance of event spaces. The individual will be responsible for inspecting and preparing audio/visual equipment and coordinating with external A/V providers to guarantee smooth operation during events. Maintaining the cleanliness of banquet spaces through routine tasks such as vacuuming, shampooing carpets, dusting, and mopping service areas is critical. Additionally, the role requires organizing and returning electrical equipment to designated storage areas, ensuring these facilities are kept clean and orderly. Prompt removal of bus pans during busy events helps maintain service flow and cleanliness standards. The successful candidate will interact regularly with guests and associates, requiring excellent verbal and written communication skills, a customer-focused attitude, and the ability to work well under pressure. Flexibility in scheduling and a strong work ethic are essential, as is a readiness to be a collaborative team member contributing to memorable guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in banquet or event setup preferred
  • Ability to communicate effectively with guests and team members
  • Physical capability to perform cleaning and setup tasks
  • Availability to work flexible shifts including nights, weekends, and holidays
  • Positive attitude and a team-oriented mindset

Job Qualifications

  • Customer focused with excellent communication skills both verbal and written
  • High work ethic and self-initiative
  • Ability to work in high pressure situations
  • Flexible to work varying schedules including nights, weekends, and holidays
  • Enjoys working as part of a team providing great experiences for guests

Job Duties

  • Completely and efficiently clean and set up all function rooms according to customer specifications on event order
  • Make sure all audio/visual equipment is set up and functioning properly
  • Work with A/V Company to ensure proper equipment operation
  • Make sure all items and banquet space are clean and in working order
  • Vacuum and shampoo carpet, dust walls and dividers, and mop service area when needed
  • Return electrical equipment to banquet storage facility at the end of the day
  • Maintain a clean storage facility at all times
  • Promptly remove bus pans from function areas when full

Job Location

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