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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
union agreement benefits
Job Description
The hiring establishment is a reputable venue known for hosting exceptional banquets and events with a strong emphasis on quality and outstanding customer service. This company caters to a diverse clientele, offering a wide range of banquet services that include elegant set-ups, seamless food presentation, attentive serving, and efficient cleanup after events. With a commitment to high standards and guest satisfaction, the venue prides itself on providing unparalleled hospitality experiences that leave lasting impressions. Their team-oriented environment and dedication to excellence foster a professional yet welcoming atmosphere for both guests and employees alike.
The role of Banquet Supervisor pl... Show More
The role of Banquet Supervisor pl... Show More
Job Requirements
- High school diploma or GED
- 1-2+ years related experience and/or training
- Knowledge of food and beverage operation and preparation
- Previous supervisory experience preferred
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency including e-mail, Excel, Word, Outlook, Schedule+
- Ability to work variable schedule including evenings and weekends as required
- Good verbal and written communication skills
- Highly motivated and quality-driven
- Detail-oriented and able to multitask
- Able to accept responsibility and lead by example
Job Qualifications
- High school diploma or GED
- 1-2+ years related experience and/or training
- Knowledge of food and beverage operation and preparation
- Previous supervisory experience preferred
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+
- Ability to work variable schedule including evenings and weekends as required
- Good verbal and written communication skills
- Highly motivated and quality-driven
- Detail-oriented and able to multitask
- Able to accept responsibility and lead by example
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures the proper sequence of service for each event
- Supervises clearing and post-function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas, and storage areas
- Assures all equipment and serviceware are returned to their proper location after each event
- Supervises the handling, storage, and security of all catering service equipment and decor
- Assists with staff training programs
- Conducts regular staff meetings to build rapport and ensure colleagues are well informed
- Clearly projects the visions of the department and measures progress
- Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency
- Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events
- Work with the Premium Services Manager to ensure quality and accuracy of setups within all catering areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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