
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
union agreement benefits
Job Description
The hiring establishment is a reputable venue known for hosting exceptional banquets and events with a strong emphasis on quality and outstanding customer service. This company caters to a diverse clientele, offering a wide range of banquet services that include elegant set-ups, seamless food presentation, attentive serving, and efficient cleanup after events. With a commitment to high standards and guest satisfaction, the venue prides itself on providing unparalleled hospitality experiences that leave lasting impressions. Their team-oriented environment and dedication to excellence foster a professional yet welcoming atmosphere for both guests and employees alike.
The role of Banquet Supervisor plays a crucial part in ensuring the smooth operation and success of every banquet or event held at the venue. This position is responsible for overseeing all aspects of banquet operations, from the initial set-up to the final cleanup. The supervisor ensures that food and beverage presentation is visually appealing and that customer service remains exemplary throughout the event. This job demands strong leadership and organizational skills, as the supervisor coordinates with banquet staff, kitchen personnel, and other departments to guarantee that each function is executed flawlessly.
In addition to managing event logistics, the Banquet Supervisor also takes on a vital role in training and coaching the banquet team, helping to maintain high performance standards and promote a culture of continuous improvement. As a hands-on leader, the supervisor inspects table settings and buffet arrangements to ensure that everything meets the venue's quality and cleanliness requirements. They manage the flow and sequence of service, making sure that guests receive timely and courteous attention. The supervisor also handles post-event responsibilities, ensuring that cleanup is thorough and that all equipment and serviceware are properly stored and accounted for.
This is an hourly position offering a competitive wage of $24.00 per hour under the Collective Bargaining Agreement (CBA), with benefits provided as per the union contract. The position is open until August 14, 2026, allowing interested candidates ample time to apply and become a valued member of the team. Overall, the Banquet Supervisor is an indispensable leader who contributes directly to the venue's reputation for excellence by delivering superior guest experiences and maintaining operational efficiency.
The role of Banquet Supervisor plays a crucial part in ensuring the smooth operation and success of every banquet or event held at the venue. This position is responsible for overseeing all aspects of banquet operations, from the initial set-up to the final cleanup. The supervisor ensures that food and beverage presentation is visually appealing and that customer service remains exemplary throughout the event. This job demands strong leadership and organizational skills, as the supervisor coordinates with banquet staff, kitchen personnel, and other departments to guarantee that each function is executed flawlessly.
In addition to managing event logistics, the Banquet Supervisor also takes on a vital role in training and coaching the banquet team, helping to maintain high performance standards and promote a culture of continuous improvement. As a hands-on leader, the supervisor inspects table settings and buffet arrangements to ensure that everything meets the venue's quality and cleanliness requirements. They manage the flow and sequence of service, making sure that guests receive timely and courteous attention. The supervisor also handles post-event responsibilities, ensuring that cleanup is thorough and that all equipment and serviceware are properly stored and accounted for.
This is an hourly position offering a competitive wage of $24.00 per hour under the Collective Bargaining Agreement (CBA), with benefits provided as per the union contract. The position is open until August 14, 2026, allowing interested candidates ample time to apply and become a valued member of the team. Overall, the Banquet Supervisor is an indispensable leader who contributes directly to the venue's reputation for excellence by delivering superior guest experiences and maintaining operational efficiency.
Job Requirements
- High school diploma or GED
- 1-2+ years related experience and/or training
- Knowledge of food and beverage operation and preparation
- Previous supervisory experience preferred
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency including e-mail, Excel, Word, Outlook, Schedule+
- Ability to work variable schedule including evenings and weekends as required
- Good verbal and written communication skills
- Highly motivated and quality-driven
- Detail-oriented and able to multitask
- Able to accept responsibility and lead by example
Job Qualifications
- High school diploma or GED
- 1-2+ years related experience and/or training
- Knowledge of food and beverage operation and preparation
- Previous supervisory experience preferred
- Valid Alcohol Service Permit
- Familiar with inventory cost control and menu planning
- Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+
- Ability to work variable schedule including evenings and weekends as required
- Good verbal and written communication skills
- Highly motivated and quality-driven
- Detail-oriented and able to multitask
- Able to accept responsibility and lead by example
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures the proper sequence of service for each event
- Supervises clearing and post-function cleanup and garbage removal
- Maintains clean and orderly back areas, pre-function areas, and storage areas
- Assures all equipment and serviceware are returned to their proper location after each event
- Supervises the handling, storage, and security of all catering service equipment and decor
- Assists with staff training programs
- Conducts regular staff meetings to build rapport and ensure colleagues are well informed
- Clearly projects the visions of the department and measures progress
- Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency
- Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events
- Work with the Premium Services Manager to ensure quality and accuracy of setups within all catering areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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