Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.00 - $21.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group is recognized as the global leader in venue development, management, and premium hospitality services within the live event industry. Known for delivering an unparalleled, 360-degree solution set, Oak View Group operates a collection of world-class venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. The company serves a distinguished client roster comprised of some of the most influential and highly attended venues globally. Their comprehensive approach ensures that every aspect of venue operation and event experience is meticulously managed to the highest standard, making them an innovative force in the live events sector.... Show More
Job Requirements
- Associate's degree or equivalent from two-year college or technical school
- one to two years related experience and/or training or equivalent combination of education and experience
- valid Managers ServSafe Certification
- valid Alcohol Service Permit
- previous supervisory experience
- knowledge of food and beverage operation and preparation
- ability to work a variable work schedule including evenings and weekends as required
- good verbal and written communication skills
- flexible schedule
- able to lift 25 lbs
Job Qualifications
- Associate's degree (A.A.) or equivalent from two-year college or technical school
- one year to two years related experience and/or training
- or equivalent combination of education and experience
- nationally recognized, advanced food service sanitation training course certification
- valid Managers ServSafe Certification
- valid Alcohol Service Permit
- familiar with inventory cost control and menu planning
- basic computer proficiency including e-mail, Excel, Word, Outlook, Schedule+
- working knowledge of Point of Sale and timekeeping systems
- previous supervisory experience is required
- knowledge of food and beverage operation and preparation is required
- cash handling abilities
- basic math skills including significant number manipulation
- ability to work a variable work schedule including evenings and weekends, as required
- good verbal and written communication skills
- must have a flexible schedule, be highly motivated and quality driven
- detail oriented yet able to excel while multi-tasking
- able to accept responsibility and lead by example
- excellent communication skills
- able to lift 25 lbs
Job Duties
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- remains alert of complaints and or unsatisfied guests and responds appropriately to ensure guest satisfaction
- coordinates with other departments to arrange for the delivery of requested services
- maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
- ensures all functions are set and staff is prepared and organized before required time on BEO
- inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
- ensures proper setting of buffet tables and other food service tables
- arranges for and ensures proper sequence of service for each event
- supervises clearing and post function cleanup and garbage removal
- maintains clean and orderly back areas, pre-function areas and storage areas
- assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
- supervises the handling, storage, and security of all catering service equipment and decor
- assists with staff training programs
- conducts regular staff meetings to build rapport and ensures colleagues are well informed
- clearly projects the visions of the department and measures progress
- attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience
- reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
- works with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events
- works with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms
- becomes familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective
Job Location
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