
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $30.00 - $50.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
Job Description
Aparium Hospitality Services is a distinctive hospitality company dedicated to redefining hotel luxury and guest experiences. Known for their commitment to People, Place, and Character, Aparium emphasizes creating an inclusive and engaging environment for both its employees and guests. One of their showcase properties, the Jasper Hotel in Fargo, North Dakota, stands as a sophisticated social hub for locals and travelers alike, embodying a blend of soulful ambiance and avant-garde design. The Jasper Hotel features 125 rooms, 6,000 square feet of flexible event space, the Rosewild Restaurant, a signature lobby lounge, and a café, highlighting Aparium's dedication to offering luxurious yet welcoming spaces that celebrate community and culture.
The Banquet Supervisor role at Aparium Hospitality Services is a dynamic and vital position within the Food & Beverage department. Reporting to the Director of Operations and Food & Beverage, this non-exempt position plays a key part in ensuring that the guest experience is both seamless and exceptional during banquets and social events hosted at the property. The Banquet Supervisor, also referred to as the Banquet Captain, is responsible for overseeing the Banquets Team, coordinating event setups, and managing food and beverage service standards. This role requires a hands-on leader who thrives in high-pressure environments and who can inspire confidence and enthusiasm among associates while maintaining professionalism and attention to detail.
In this capacity, the Banquet Supervisor actively plans and executes event logistics, engages directly with associates and clients, and collaborates with the Sales team to bring clients' visions to life. The position demands a strategic individual who is not only a tactical problem-solver but also a motivational leader who fosters a culture of respect, collaboration, and excellence. The ability to juggle multiple tasks, meet deadlines, and maintain impeccable standards of service is essential. Working evenings and weekends is required to support the event schedule. The base pay for this position starts at $12.00 per hour, with additional earnings through an event service charge pool. Hourly earnings can range from $30 to $50 depending on event volume, staffing, and business levels.
As part of Aparium Hospitality Services, the Banquet Supervisor is encouraged to lead by example, modeling the company's core values and commitment to quality service. The role involves comprehensive knowledge of food and beverage offerings, including menus, wine, and beverage service, as well as mastery in event setup and breakdown, billing, reporting, and team coaching. The Banquet Supervisor ensures that every event runs smoothly and that guests receive a memorable, expertly delivered experience reflecting the Aparium difference. This position offers an opportunity for individuals passionate about events, guest service, and leadership to grow within a company that prizes inclusivity, community connection, and a sophisticated approach to hospitality.
The Banquet Supervisor role at Aparium Hospitality Services is a dynamic and vital position within the Food & Beverage department. Reporting to the Director of Operations and Food & Beverage, this non-exempt position plays a key part in ensuring that the guest experience is both seamless and exceptional during banquets and social events hosted at the property. The Banquet Supervisor, also referred to as the Banquet Captain, is responsible for overseeing the Banquets Team, coordinating event setups, and managing food and beverage service standards. This role requires a hands-on leader who thrives in high-pressure environments and who can inspire confidence and enthusiasm among associates while maintaining professionalism and attention to detail.
In this capacity, the Banquet Supervisor actively plans and executes event logistics, engages directly with associates and clients, and collaborates with the Sales team to bring clients' visions to life. The position demands a strategic individual who is not only a tactical problem-solver but also a motivational leader who fosters a culture of respect, collaboration, and excellence. The ability to juggle multiple tasks, meet deadlines, and maintain impeccable standards of service is essential. Working evenings and weekends is required to support the event schedule. The base pay for this position starts at $12.00 per hour, with additional earnings through an event service charge pool. Hourly earnings can range from $30 to $50 depending on event volume, staffing, and business levels.
As part of Aparium Hospitality Services, the Banquet Supervisor is encouraged to lead by example, modeling the company's core values and commitment to quality service. The role involves comprehensive knowledge of food and beverage offerings, including menus, wine, and beverage service, as well as mastery in event setup and breakdown, billing, reporting, and team coaching. The Banquet Supervisor ensures that every event runs smoothly and that guests receive a memorable, expertly delivered experience reflecting the Aparium difference. This position offers an opportunity for individuals passionate about events, guest service, and leadership to grow within a company that prizes inclusivity, community connection, and a sophisticated approach to hospitality.
Job Requirements
- Must be able to work evenings and weekends
- Excellent reading, writing and oral proficiency in the English language
- One year supervisor experience
- Minimum two years food and beverage experience
- Great wine and food knowledge
- Passion for events and guest services
- Proficient in Word, Excel and other applicable computer systems
- Thorough understanding of excellent service, labor control and maintenance
- Ability to obtain and/or maintain Server certification within 30 days of hire
- Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service
- Expert knowledge of wines and spirits
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules including nights, weekends and holidays
- Fluency in English both verbally and non-verbally
- Ability to stand and walk for extended periods of time
- Ability to push, pull, lift up to 50 lbs
- Must be able to work in extreme temperatures such as freezers (-10° F) and kitchens (+110° F)
Job Qualifications
- Excellent reading, writing and oral proficiency in the English language
- Minimum one year supervisor experience
- Minimum two years food and beverage experience
- Great wine and food knowledge
- Passion for events and guest services
- Proficient in Word, Excel and other applicable computer systems
- Thorough understanding of excellent service, labor control and maintenance
- Ability to obtain and/or maintain Server certification within 30 days of hire
- Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service
- Expert knowledge of wines and spirits
- Fluency in English both verbally and non-verbally
- Ability to stand and walk for extended periods of time
- Ability to push, pull, and lift up to 50 lbs
- Ability to work in extreme temperatures like freezers (-10° F) and kitchens (+110° F)
Job Duties
- Supervises the events team at all stages of a function from set-up to breakdown
- Checks all room sets prior to each event
- Meets with the chef to confirm quantities of food items and timing of food leaving the kitchen
- Checks all china, glassware, silverware, and linen items needed for the event
- Checks inventory needs for all upcoming events
- Assists in setting event rooms before functions and assists with break down post event
- Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism, and friendliness
- Serves and clears food and beverage items in an unobtrusive and professional manner
- Familiar with the menus, including preparation, ingredients, and description
- Familiar with the wine list and in wine and beverage service including stemware used
- Installs buffets and brunch tables as well as set-up of food items and displays
- Maintains and retrieves all food items from the kitchen and safely transports them to an outlet
- Close out banquet billing and tip reports
- Produce Captain's reports and send to BEO distribution list
- Assist with the setting up and breaking down of AV equipment
- Ensure staff has completed their opening and closing checklists
- Conducts oneself in a professional manner to reflect the hotel high standards
- Uphold and model the company principles of People, Place and Character
- and ensure the team models the way the values drive collaboration, intuition and translocal hospitality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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