Banquet Server/House Attendant ("Mesero/a de Banquetes / Asistente de Banquetes")
Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $33,472.77 - $37,988.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Training and development opportunities
supportive work environment
Job Description
Azul Hospitality is a renowned hospitality company that operates a collection of hotels and resorts known for their commitment to delivering exceptional guest experiences. The company prides itself on combining a sophisticated blend of comfort, style, and top-tier service to ensure that every guest enjoys a memorable stay. Azul Hospitality's properties are typically located in desirable vacation and business travel destinations, featuring a variety of amenities designed to cater to the needs of both leisure and corporate clients. Dedicated to excellence, Azul Hospitality fosters a work culture that values professionalism, teamwork, and attention to detail, making it a leading employer... Show More
Job Requirements
- High school diploma or equivalent
- 1 to 3 years of banquet service experience
- hotel or resort banquet experience preferred
- must be at least 21 years old
- Safe Server Alcohol and Food certification required
- ability to stand and move for up to 4 hours
- capable of lifting up to 45 lbs
- able to push and pull carts/equipment weighing up to 250 lbs
- good communication skills
- ability to speak, read, write, and understand workplace language
- basic computer proficiency
- attention to detail
- ability to work independently
- compliance with grooming and attendance standards
- ability to follow safety and security policies
- able to work varying schedules including training sessions
- physical stamina to work in temperature extremes
Job Qualifications
- High school diploma or equivalent
- 1 to 3 years of high-volume banquet service experience
- experience in hotel or resort banquet service preferred
- must be at least 21 years old to serve alcohol
- Safe Server Alcohol and Food certification
- good verbal, written, and electronic communication skills
- excellent leadership skills and customer relations abilities
- detail oriented with strong organizational skills
- basic computer skills including Windows OS, MS Office, PMS, and POS knowledge
- basic computational ability
- ability to analyze user needs and provide appropriate tools
- adept at conflict resolution and handling customer issues with patience and diplomacy
- knowledge of table and bar service
- knowledge of appropriate table settings and service ware
- ability to describe menu items and preparation methods
Job Duties
- Clean and set up meeting rooms and banquet functions per specifications
- vacuum floors, clean walls, windows, and mirrors
- properly store meeting room supplies such as linen, pads, pens/pencils, and candy
- service every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses, and replacing as necessary
- straighten all chairs and replenish water as specified
- clear tables, trays, and return equipment to respective areas
- serve guests food and drinks during events
- answer questions related to buffet or menu
- check all china, glassware, silverware, and linen needed for the event
- be aware of upcoming groups and conventions
- read assigned banquet menus and clarify any unclear items
- ensure food is served at appropriate temperatures and entrées are properly placed
- handle all equipment properly and ensure storage after use
- provide professional and courteous guest assistance
- maintain cleanliness and organization in service corridors and storage areas
- locate and deliver convention materials upon customer requests
- participate in deep cleaning of the outlet
- ensure service corridor safety by proper equipment transport
- attend to spills and breakage promptly and safely
- perform additional related duties including organization, cleaning, and inventory as assigned by management
Job Location
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