
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.50 - $15.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Paid vacation
Holiday pay
401k
hotel discounts
Job Description
CMC Hotels is a respected and dynamic hotel management company known for its strong commitment to nurturing the growth and success of its associates. As a hospitality leader, CMC Hotels operates a portfolio of well-regarded properties that collectively provide superior guest experiences through exceptional service and operational excellence. The company firmly believes in the philosophy of "Growing People" and emphasizes that its employees are the heart of the organization. Each associate at CMC Hotels is valued and recognized, with clear opportunities for personal and professional growth within the company. This commitment to development not only contributes to the success of the individual but also drives the overall advancement and prosperity of the entire hotel portfolio. This inclusive, growth-oriented culture is a hallmark of working at CMC Hotels, making it an ideal place for individuals who are passionate about hospitality and eager to build a rewarding career.
The role available at CMC Hotels is tailored for individuals who thrive in a fast-paced, guest-focused environment and value teamwork and dedication. This position involves working closely with banquet and event operations, ensuring every detail from setup to service meets the high standards expected by the CMC brand. Associates in this role are responsible for preparing banquet and event spaces by setting up the necessary furnishings, china, and linens according to specific event orders. They must also be knowledgeable about menu items and maintain quality service by efficiently managing food and beverage service throughout the event. The role requires a proactive approach to guest satisfaction, anticipating needs, responding politely to requests, and upholding all safety and regulatory standards, including the responsible service of alcoholic beverages.
Employees in this role will be expected to maintain a professional appearance by adhering to uniform policies, follow the company's attendance and punctuality guidelines, and contribute to closing duties such as inventory and food storage. The position offers competitive wages based on experience and includes a range of benefits such as paid vacation, holiday pay, 401k plans, and hotel discounts, all designed to support the associate's wellbeing and financial security. This role requires individuals who are friendly, outgoing, and capable of engaging guests in meaningful conversations, creating memorable experiences that align with the hospitality values of CMC Hotels. It is an excellent opportunity for those who enjoy a fast-paced work environment, are physically capable of handling the demands of the job, and are looking to grow their career in the hospitality industry within a supportive and rewarding company.
The role available at CMC Hotels is tailored for individuals who thrive in a fast-paced, guest-focused environment and value teamwork and dedication. This position involves working closely with banquet and event operations, ensuring every detail from setup to service meets the high standards expected by the CMC brand. Associates in this role are responsible for preparing banquet and event spaces by setting up the necessary furnishings, china, and linens according to specific event orders. They must also be knowledgeable about menu items and maintain quality service by efficiently managing food and beverage service throughout the event. The role requires a proactive approach to guest satisfaction, anticipating needs, responding politely to requests, and upholding all safety and regulatory standards, including the responsible service of alcoholic beverages.
Employees in this role will be expected to maintain a professional appearance by adhering to uniform policies, follow the company's attendance and punctuality guidelines, and contribute to closing duties such as inventory and food storage. The position offers competitive wages based on experience and includes a range of benefits such as paid vacation, holiday pay, 401k plans, and hotel discounts, all designed to support the associate's wellbeing and financial security. This role requires individuals who are friendly, outgoing, and capable of engaging guests in meaningful conversations, creating memorable experiences that align with the hospitality values of CMC Hotels. It is an excellent opportunity for those who enjoy a fast-paced work environment, are physically capable of handling the demands of the job, and are looking to grow their career in the hospitality industry within a supportive and rewarding company.
Job Requirements
- Previous waitstaff experience a must
- High school diploma/GED required
- Knowledge of catering practices preferred
- Ability to work quickly and as a team in a fast-paced environment
- Clean background check and reliable transportation a must
- Must be able to work a flexible shift that includes nights weekends and holidays
- Must be able to continuously stand/walk a minimum of 8 hours
- Must be able to lift and carry up to 50 lbs over the course of a shift
- Must be friendly outgoing and willing to engage guests in conversation
- ServSafe certified a plus
Job Qualifications
- Previous waitstaff experience
- High school diploma/GED
- Knowledge of catering practices preferred
- Ability to work quickly and as a team in a fast-paced environment
- Clean background check
- Reliable transportation
- Must be friendly outgoing and willing to engage guests in conversation
- ServSafe certified a plus
Job Duties
- Must wear approved uniform at all times while working including nametag
- Follow posted schedule and hotel time and attendance policies
- Responsible for reading and understanding banquet-event-orders (BEOs)
- Responsible for setting up linen china glass silver for each function according to BEO
- Responsible for setting up maintaining inventorying and breaking down all beverage breaks and food buffets food displays
- Be knowledgeable of menu items ingredients methods of preparation and appropriate garnish
- Responsible for transporting food beverage items to the guest table in a timely manner to ensure proper food quality
- Responsible for replenishing guest beverages when necessary as well as inquiring with guests to make sure they are satisfied
- Responsible for accommodating all the guests at a function while circulating the room responding politely to guest requests and anticipating their needs
- Responsible for quickly removing dishes as guests finish each meal or at the end of each meal or function
- Abide by all state federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed
- Complete any assigned work such as refilling condiments cleaning storing serving equipment etc
- Responsible for assisting with inventory food storage and other closeout tasks after event ends
- Responsible for assisting and following up with guest complaints and requests Any issues should be reported to supervisor
- Assist in ensuring that quality standards are met for brand expectations
- Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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