Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Tips
Paid time off for sick time
Eligible to participate in the companys 401(k) program with employer matching
great discounts on hotels, restaurants, and more
Eligible to participate in the employee referral bonus program up to 1000 per referral
Job Description
The Rally Hotel is a distinguished independent lifestyle hotel situated in the vibrant downtown playground of Denver, specifically in McGregor Square. Nestled in the heart of Lower Downtown, The Rally Hotel embodies the essence of Colorado’s diverse heritage and natural beauty. From the historic railway influence to the majestic Rocky Mountains, and from Denver's deep-rooted industrial past to its iconic mile-high skyline, the hotel encapsulates a variety of unique moments of discovery that guests can experience at every turn.
This 182-room hotel is prominently positioned adjacent to Coors Field, home of the Colorado Rockies. McGregor Square is a bustling fu... Show More
This 182-room hotel is prominently positioned adjacent to Coors Field, home of the Colorado Rockies. McGregor Square is a bustling fu... Show More
Job Requirements
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations
- Able to lift trays, dish racks, and glass racks weighing 20-40 lbs
- Capable of pushing carts and portable bars weighing 50-100 lbs
- Must be able to punch buttons, grasp items, and balance and carry trays loaded with food and beverages
- Able to bend and kneel to lower cabinets and lift trays
- Ability to maneuver in narrow areas and between seated guests
- Continuous standing for 100% of scheduled shifts
- Ability to climb approximately 12 steps about 20% of an 8-hour shift
- Moderate comprehension and literacy needed to read and use records and special requests
- Ability to multitask and follow verbal and written instructions
- Effective verbal and written communication skills
- Highly organized with attention to detail in noisy and crowded environments
- Ability to use tact and understanding in stressful and emotional customer service situations
- Able to work flexible shifts including mornings, evenings, weekends and holidays
- Local travel required for catering
- No driving required
- Physically able to perform tasks in mostly indoor environment with occasional freezer exposure at -10 degrees
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations
Job Duties
- Read BEO and know how to complete a set-up
- Set tables in assigned area correctly and uniformly
- Keep station neat and clean while servicing guest per established policies and procedures
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders
- Complete assigned sidework
- Remain attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times
- Able to work flexible shifts including mornings, afternoons, evenings, weekends and holidays
- Travel requirements - local travel for outside catering functions only
Job Location
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