Banquet Server (On-Call)

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Benefits

Highly Competitive Salary

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Free Basic Life Insurance

hotel discounts

401k Company Match

Educational/Professional Development

Job Description

Wurzak Hotel Group (WHG) is a distinguished hospitality company based in Philadelphia, known for its entrepreneurial approach in owning, developing, and operating premium branded full-service, extended stay, and focused service hotels. With over 30 years of proven excellence, WHG specializes in maximizing investment returns while fostering enduring relationships with guests. The company's success stems from cultivating talent that mirrors the leadership's innovative spirit and attention to operational details, ensuring uncompromised guest satisfaction. WHG stands out as a leader in the regional hospitality market, committed to delivering quality experiences through its dedication to both development and management of hospitality assets.
Show More

Job Requirements

High school diploma or GED
One or more years of related experience
Minimum legal age to serve alcoholic beverages
Knowledge of workplace safety procedures
Ability to understand and provide friendly guest service
Ability to comply with health and safety regulations
Ability to lift and transport 50 pounds
Ability to work flexible hours including weekends, nights, and holidays
Ability to stand and move for extended periods
Commitment to professional behavior and communication
Authorization to work in the United States

Job Qualifications

High school diploma or GED
One or more years of related experience
Familiarity with hospitality industry practices preferred
Minimum legal age to serve alcoholic beverages
Knowledge of workplace safety procedures
Ability to understand and provide friendly guest service
Ability to understand and comply with proper food preparation, cooking, handling and storage
Ability to understand and comply with kitchen sanitation, safety and equipment usage
Attention to details with good organizational and efficient time management skills
Consistent professional attitude and behavior with effective listening and communication skills
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient
Ability to satisfy the legal requirements for employment within the jurisdiction

Job Duties

Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management
Reports any deviations from policies, procedures, brand standards and regulations to management
Complies with all guest service basics such as uniforms, nametags and proper guest greeting
Knowledgeable on hotel facilities and services to assist guests as appropriate
Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations
Impresses guests with quality and timely service in a pleasant and friendly manner
Maintains complete knowledge of and comply with all departmental policies/service procedures/standards
maintains complete knowledge of correct maintenance and use of equipment
Uses equipment only as intended
Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day
be familiar with all Hotel services/features and activities to respond to guest inquiries accurately
Respond in positive, calm tone to guest and team members at all times
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated persons
Transport necessary supplies from storage areas to service area
Fold napkins, set linen/skirting on tables
Set tables according to service standards
Set up all condiments and beverages
Ensure a sufficient supply of all silverware, glassware and chinaware for service
Greet guests as they arrive and assist them with seating at tables
Monitor surrounding and report concerns to supervisor
Open and serve wine/champagne bottles
Carry 10 or more meals on a banquet tray per hotel standards
Serve all food courses and beverage items to guests in accordance with function requirements and Hotel standards
Remove all tabletop items, linen and equipment from the function room as designated by function requirements
Assist in setting up, monitoring, refreshing and breakdown of all events according to group requirements
Complete closing side duties
Attend training, meetings, and other department events, as scheduled
All other duties as assigned by manager or supervisor

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: