Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Professional development opportunities
Uniform allowance
Job Description
The Colony Palm Beach, established in 1947, stands as a historic luxury boutique hotel located in the heart of Palm Beach, Florida. This renowned establishment has long been the center of Palm Beach social life, hosting U.S. Presidents, European royalty, and distinguished travelers from around the world. Known for its polished charm and timeless ambiance, The Colony Palm Beach offers an unparalleled hospitality experience just steps away from world-famous shopping and dining on Worth Avenue, as well as the stunning crystal blue waters of the Atlantic Ocean. The hotel prides itself on blending rich history with modern luxury, creating a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum legal age to serve alcoholic beverages
- At least 1-year experience in banquet food service at a luxury venue
- Ability to read and follow Banquet Event Orders accurately
- Knowledge of diverse food service styles
- Good communication skills in English
- Basic math skills
- Willingness to work on holidays, weekends, and evenings
- Ability to listen and understand spoken information
- Ability to comprehend written work-related documents
- Capability to write effectively
- Strong guest service orientation
- Ability to maintain hotel standards and policies
- Ability to remain calm and courteous under pressure
- Ability to foster positive relations with guests and staff
- Good decision-making skills
- Ability to maintain confidentiality of guest information
- Ability to ensure security of property
- Capability to work with minimal supervision
- Physical ability to lift up to 30 pounds regularly and occasionally up to 50 pounds
- Capability to work cohesively as part of a team
Job Qualifications
- High school diploma or equivalent
- Minimum age to serve alcoholic beverages
- 1-year experience in banquet food service at a luxury venue
- Proficient with reading and interpreting Banquet Event Orders
- Understanding of floor plan descriptions
- Knowledge of various food service styles
- Ability to communicate effectively in English with guests, management, and co-workers
- Ability to perform basic mathematical calculations
- Availability to work holidays, weekends, evenings, and periods of high demand
- Excellent guest service skills
- Oral comprehension skills
- Reading comprehension skills
- Effective written communication skills
- Passion for hospitality
Job Duties
- Maintain complete knowledge of service requirements for assigned functions including menu details, floor plans, and guest information
- Attend pre-function meetings and review all pertinent information
- Assist with event preparation, setup, and closing including arranging tables, glassware, and buffets
- Circulate the room with appetizers and beverages and provide attentive guest service
- Take orders and communicate special instructions to kitchen and bar accurately
- Serve food and beverages according to standards and guest requests in a timely manner
- Maintain cleanliness and stock levels at the assigned service station throughout the event
- Handle guest complaints promptly and escalate to management when necessary
- Adhere to health, safety, and sanitation standards consistently
- Assist with final breakdown and cleanup of function rooms
- Promote positive guest relations and assist with inquiries regarding hotel services and local attractions
- Maintain personal appearance and professionalism at all times
- Report any unsafe conditions, accidents, or found items to appropriate personnel
- Perform additional duties as assigned by supervisors
Job Location
Loading...
You may be also interested in: