Banquet Server - On Call

Surety Hotel is located in the historic Hippee Building in downtown Des Moines and embodies a vibrant blend of the city’s rich history and contemporary hospitality. This beautifully restored 1913 Beaux-Arts landmark is a proud member of Marriott’s Autograph Collection, combining independent character with world-class service standards. With 137 guest rooms and suites, along with lively communal spaces and the onsite dining experience at Mulberry Street Tavern, Surety Hotel is a standout destination for travelers and a source of pride for the local community. The hotel represents a commitment to exceptional design, unmatched service, and a superior level of hospitality deeply rooted in connection and community values.

The role of Banquet Server at Surety Hotel presents a unique opportunity to join a dedicated team within Aparium Hospitality Group, known for fostering collaboration, humility, experience, and an open-minded culture. Reporting directly to the Banquet Manager, the Banquet Server plays a vital role in delivering memorable event experiences at the hotel. This on-call position thrives in a fast-paced, team-oriented environment working alongside banquet bartenders, dishwashers, cooks, chefs, and fellow servers. The Banquet Server is responsible for timely and friendly delivery of food and beverages during events, ensuring guests receive exceptional and safe service tailored to individual needs, including those with dietary restrictions or allergies.

Ideal candidates are passionate about hospitality, knowledgeable in food and beverage service protocols, and skilled at managing time effectively to maintain seamless operations. The ability to interact warmly with guests, follow detailed event menus, and uphold safety and legal standards especially in alcohol service is essential. Collaboration extends beyond guest interaction to building trusting peer relationships and contributing positively to the overall work environment. Emphasizing respect, reliability, and mutual support, the Banquet Server embodies the company’s principles of People, Place, and Character, and is a key player in sustaining Surety Hotel’s reputation for excellence and heartfelt hospitality. This role is perfect for someone who loves the dynamic food and beverage culture, thrives under pressure, and finds joy in creating exceptional experiences that leave lasting impressions on guests.