Banquet Server - On Call

The Peabody Hotel is a distinguished and historic luxury hotel known for its exceptional service and grand banquet facilities. As an establishment that values tradition and excellence, the Peabody offers a sophisticated environment for hosting large events such as weddings, conferences, trade shows, and social gatherings. The hotel prides itself on delivering a seamless banquet experience, ensuring that every detail from setup to service reflects the highest standards of hospitality. The banquet function areas, including meeting rooms and service zones, are designed to accommodate a variety of event types, providing a versatile and elegant backdrop for guests and attendees. Employment at the Peabody offers individuals an opportunity to be part of a revered brand that emphasizes service excellence and professional growth within the hospitality industry. The work environment for banquet staff varies widely, with exposure to both indoor and outdoor settings, fluctuating noise and temperature levels, and interactions around various hotel and event-related chemicals and equipment. Team collaboration with departments such as Beverage, Bar, Kitchen, Stewarding, Catering, Convention Services, Storeroom, Audio Visual Innovations, Laundry, and Engineering ensures smooth event execution and guest satisfaction.

This role is for a Banquet Food Server, a position vital to the guest experience at events hosted in the Peabody Hotel. As a Banquet Food Server, this individual will be responsible for ensuring prompt, courteous, and efficient service to banquet guests, handling all aspects of food and beverage delivery in accordance with event specifications and hotel standards. The position requires a thorough knowledge of food service protocols, beverage laws, and guest relations to promote a welcoming and professional atmosphere. Servers work under the supervision of the Director of Banquets, Banquet Manager, or Banquet Captain and are expected to exhibit attentiveness, professionalism, and a commitment to service excellence. The role demands physical stamina, as servers must stand and walk for extended periods, carry trays and supplies, and maintain the setup and cleanliness of the assigned service stations. Banquet Food Servers at the Peabody undergo TIPS Training within their first 60 days of employment to ensure responsible alcohol service and are expected to uphold the hotel's grooming standards and service excellence. This is a dynamic role that involves interaction with guests, coordination with multiple hotel departments, and the ability to maintain discretion and confidentiality in accordance with hotel policies. The position offers an excellent platform for individuals who enjoy fast-paced environments, customer engagement, and contributing to memorable event experiences. Working at the Peabody also involves understanding various food service styles such as French service, Russian service, and Butler style service, enabling servers to adapt their techniques to the nature of each event. Overall, this role is critical to maintaining the Peabody Hotel's reputation for outstanding banquet services and creating lasting impressions on guests and clients alike.