Banquet Server - On Call

The Peabody Hotel is a renowned luxury hotel known for its exceptional service, elegant atmosphere, and rich history in hospitality. Esteemed for its iconic traditions and commitment to guest satisfaction, the Peabody offers a unique working environment where excellence and professionalism are paramount. As part of a prestigious hotel group, the Peabody maintains high standards in all aspects of guest services, creating an environment that fosters teamwork, attention to detail, and continuous development in the hospitality industry. The role is embedded within the Banquets department, which is pivotal in delivering memorable experiences through meticulously organized events and exceptional food and beverage services. The hotel provides a dynamic workplace that combines indoor and outdoor functions, adapting to diverse client events including conventions, weddings, and corporate meetings. This banquet role involves engaging with both internal teams and external vendors, ensuring seamless coordination and execution of events.

The Banquet Food Server at the Peabody Hotel is an integral team member responsible for delivering superior guest service during various banquet functions. Reporting to the Director of Banquets, Banquet Manager, or Banquet Captain, the Food Server plays a critical role in the preparation, service, and cleanup of banquet events. This role demands the ability to work under varying conditions including different temperature environments, noise levels, and both indoor and outdoor settings. As a key contact point, the Food Server interacts with banquet guests and works in close collaboration with colleagues from departments such as Beverage, Kitchen, Stewarding, Catering, and Engineering. The position requires keen attention to detail, efficient organizational skills, and a strong commitment to upholding the Peabody’s Service Excellence standards. Responsibilities include managing side work, anticipating guest needs, handling food and beverage service according to protocol, and maintaining cleanliness and organization within assigned areas. Compliance with state liquor laws, including responsible alcohol service and refusal to minors or intoxicated individuals, is a critical aspect of the job. This opportunity calls for individuals who are dependable, able to communicate clearly and courteously, and capable of maintaining a professional demeanor throughout their shifts. This role is best suited for individuals passionate about hospitality, committed to delivering outstanding guest experiences, and confident in handling the physical demands and fast pace of banquet service. The Peabody offers a supportive environment with opportunities to develop skills in food and beverage service, guest relations, and event management, which can pave the way for career advancement within the hospitality industry.