Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $9.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Free Meals
uniform provided
Company Discounts
Professional Development
volunteer opportunities
Job Description
MGM Resorts International is a leading global hospitality and entertainment company known for creating unforgettable experiences for millions of guests each year. Headquartered in Las Vegas, MGM Resorts boasts a diverse portfolio of destination resorts that include luxurious hotels, casinos, entertainment venues, and fine dining establishments. The company is renowned for its innovation, world-class service, and commitment to delivering top-tier guest experiences in vibrant and dynamic environments. MGM Resorts operates with a strong culture of inclusivity, teamwork, and career growth, providing employees with opportunities to thrive in an exciting and fast-paced industry. With properties across the United States and around the world, MGM Resorts International is a major player in the hospitality and entertainment landscape, dedicated to excellence and guest satisfaction.
Located in Springfield, Massachusetts, MGM Resorts offers a thrilling workplace atmosphere where the show truly comes alive. The company is currently seeking enthusiastic and dedicated individuals to join their team as Banquet Servers. This role is crucial in delivering exceptional hospitality and service during a wide variety of events. As a Banquet Server, you will be the face of MGM Resorts at banquets and gatherings, ensuring guests have a seamless and memorable experience. The starting pay rate for this position is $9.50 per hour, supplemented by tips, providing a competitive compensation package. This hourly wage is supported by a good faith estimate of annual tips that could range up to $19,100, highlighting the financial potential for high-performing servers.
The Banquet Server position is ideal for those who thrive in a high-energy, customer-focused environment and who take pride in creating “WOW” moments for guests. Typical responsibilities include guiding guests through their banquet experiences, maintaining cleanliness and organization of work areas, understanding the detailed requirements of service functions, from menu knowledge to proper presentation methods. Servers will greet guests warmly, assist with seating, and manage the setup and breakdown of banquet areas to align with group specifications. The job demands attentiveness, prompt responses to guest needs, and working closely with the Banquet Management Team to uphold service standards.
This is a role that demands flexibility as well, with an expectation to work various shifts including days, nights, weekends, and holidays. Night shift availability and adaptability to changing schedules are important to meet the dynamic demands of the hospitality industry. Preferred candidates will have a high school diploma or equivalent and over one year of experience in a similar, fast-paced serving environment. Such experience equips servers with the knowledge and skills to handle large volumes and diverse guest needs seamlessly.
MGM Resorts also offers a host of attractive benefits to its Banquet Servers. These perks include free meals in the employee dining room, company-issued uniforms with free onsite dry cleaning, and access to a wide range of company discounts across hotel, food and beverage, retail, and entertainment venues. Additional discounts with company partners help employees save on travel, electronics, online shopping, and more. Beyond material perks, MGM Resorts supports professional and personal growth through development programs, networking opportunities, and community volunteer initiatives. These benefits illustrate the company’s commitment to fostering a rewarding and supportive workplace environment, making it an excellent place to build a hospitality career.
In summary, MGM Resorts International in Springfield, Massachusetts presents an exciting opportunity for motivated individuals to join a prestigious hospitality brand as a Banquet Server. The role promises a vibrant work environment, competitive pay, potential earnings through tips, and a comprehensive benefits package. If you are passionate about delivering exemplary service, enjoy engaging with people, and want to be part of a team that values your contribution, MGM Resorts invites you to apply and truly join the show.
Located in Springfield, Massachusetts, MGM Resorts offers a thrilling workplace atmosphere where the show truly comes alive. The company is currently seeking enthusiastic and dedicated individuals to join their team as Banquet Servers. This role is crucial in delivering exceptional hospitality and service during a wide variety of events. As a Banquet Server, you will be the face of MGM Resorts at banquets and gatherings, ensuring guests have a seamless and memorable experience. The starting pay rate for this position is $9.50 per hour, supplemented by tips, providing a competitive compensation package. This hourly wage is supported by a good faith estimate of annual tips that could range up to $19,100, highlighting the financial potential for high-performing servers.
The Banquet Server position is ideal for those who thrive in a high-energy, customer-focused environment and who take pride in creating “WOW” moments for guests. Typical responsibilities include guiding guests through their banquet experiences, maintaining cleanliness and organization of work areas, understanding the detailed requirements of service functions, from menu knowledge to proper presentation methods. Servers will greet guests warmly, assist with seating, and manage the setup and breakdown of banquet areas to align with group specifications. The job demands attentiveness, prompt responses to guest needs, and working closely with the Banquet Management Team to uphold service standards.
This is a role that demands flexibility as well, with an expectation to work various shifts including days, nights, weekends, and holidays. Night shift availability and adaptability to changing schedules are important to meet the dynamic demands of the hospitality industry. Preferred candidates will have a high school diploma or equivalent and over one year of experience in a similar, fast-paced serving environment. Such experience equips servers with the knowledge and skills to handle large volumes and diverse guest needs seamlessly.
MGM Resorts also offers a host of attractive benefits to its Banquet Servers. These perks include free meals in the employee dining room, company-issued uniforms with free onsite dry cleaning, and access to a wide range of company discounts across hotel, food and beverage, retail, and entertainment venues. Additional discounts with company partners help employees save on travel, electronics, online shopping, and more. Beyond material perks, MGM Resorts supports professional and personal growth through development programs, networking opportunities, and community volunteer initiatives. These benefits illustrate the company’s commitment to fostering a rewarding and supportive workplace environment, making it an excellent place to build a hospitality career.
In summary, MGM Resorts International in Springfield, Massachusetts presents an exciting opportunity for motivated individuals to join a prestigious hospitality brand as a Banquet Server. The role promises a vibrant work environment, competitive pay, potential earnings through tips, and a comprehensive benefits package. If you are passionate about delivering exemplary service, enjoy engaging with people, and want to be part of a team that values your contribution, MGM Resorts invites you to apply and truly join the show.
Job Requirements
- High school diploma, GED or equivalent is preferred
- 1+ years of prior relevant experience as a server in a similar, high-volume environment is preferred
- Availability for day shift, but must be flexible to work nights, weekends and holidays
- Ability to stand and walk for extended periods
- Excellent customer service skills
- Ability to follow detailed instructions and procedures
Job Qualifications
- High school diploma, GED or equivalent is preferred
- 1+ years of prior relevant experience as a server in a similar, high-volume environment is preferred
- Ability to work effectively in a fast-paced and diverse team setting
- Excellent interpersonal and communication skills
- Strong attention to detail and commitment to providing excellent guest service
Job Duties
- Guide guest in all phases of their experience at the Banquet event
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Knowledgeable of service requirements for assigned function such as pre-function side work, detailed menu selections, major ingredients, appearance, texture, quality standards, garnish and method of presentation, proper food and beverage service
- Greet guest as they arrive and assist them with seating at tables
- Set up, monitor, refresh and breakdown coffee break, reception and buffet tables for specified functions according to group requirements
- Follow sequence of service utilizing all proper procedures standardized by the Banquet Management Team
- Anticipate the guest needs and respond promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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