THE BARTOLOTTA RESTAURANTS logo

Banquet Server for Bartolotta Catering

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $17.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
short-term disability insurance
long-term disability insurance
Supplemental accident insurance
critical illness insurance
Supplemental hospital insurance
Employee assistance program
LegalShield protection
IDShield protection
Pet insurance
401(k) savings plan
Flexible spending account
Health savings account
Complimentary workday family meal
Dining Discounts
Discounted Discovery World passes
Discounted Fiserv Forum tickets

Job Description

Bartolotta Catering & Events is a distinguished catering and event service provider operating in Milwaukee, Wisconsin. Known for orchestrating exceptional events, they specialize in offering bespoke experiences at some of the city's most iconic venues such as Discovery World, The Grain Exchange, and the Italian Community Center. As part of The Bartolotta Restaurants family, a renowned and family-run hospitality business, the catering division thrives on a deep commitment to quality, superior service, and creating memorable occasions for every client. They focus on weddings, corporate events, galas, trade shows, and various special events, offering a dynamic work environment filled with opportunities for growth and hands-on learning. The company prides itself on fostering a hospitality heart among its team members, emphasizing excellence, passion for guest care, and a proactive, positive attitude. Employment with Bartolotta Catering & Events means joining a team that values its employees highly and supports them with comprehensive benefits and career development opportunities.

The available role is for a Banquet Server who plays a critical part in ensuring the seamless execution of event catering services. The position is designed for individuals who flourish in fast-paced hospitality settings and are passionate about delivering exceptional guest experiences. The server is expected to work across any of the premier venues based on scheduling needs, reflecting the dynamic nature of the role. Responsibilities include setting up banquet events, preparing and serving food and beverages, assisting with event coordination and cleanup, and maintaining communication with guests, managers, and kitchen staff to meet client expectations. This role requires outstanding hospitality skills, a professional demeanor, and the ability to remain composed under pressure. Bartolotta Catering & Events offers flexible schedules and competitive earnings, with a strong emphasis on team collaboration and customer satisfaction. Full-time team members benefit from an extensive package, including medical, dental, vision insurance, company-paid life insurance, disability coverage, and various other perks such as employee assistance programs, pet insurance, and 401(k) savings plans. This role provides an excellent opportunity to work alongside expert mentors, gaining valuable experience and professional growth in the hospitality industry.

Job Requirements

  • must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
  • previous experience as a server preferred
  • experience with POS systems (e.g., OpenTable, Toast), preferred
  • must successfully complete restaurant training course
  • exceptional hospitality and guest service skills
  • professional, polished, and service-oriented demeanor
  • ability to create personalized and memorable guest experiences
  • strong verbal communication and interpersonal skills
  • ability to communicate effectively with guests, kitchen staff, managers, bartenders, and support staff
  • ability to remain calm and professional under pressure
  • strong attention to detail and accuracy
  • ability to manage multiple tables and service priorities simultaneously

Job Qualifications

  • must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
  • previous experience as a server preferred
  • experience with POS systems (e.g., OpenTable, Toast), preferred
  • must successfully complete restaurant training course
  • exceptional hospitality and guest service skills
  • professional, polished, and service-oriented demeanor
  • ability to create personalized and memorable guest experiences
  • strong verbal communication and interpersonal skills
  • ability to communicate effectively with guests, kitchen staff, managers, bartenders, and support staff
  • ability to remain calm and professional under pressure
  • strong attention to detail and accuracy
  • ability to manage multiple tables and service priorities simultaneously

Job Duties

  • daily set-up and breakdown of food and beverage products for catered events
  • food preparation for daily activities and scheduled events
  • serving food and beverage product to event participants, vendors, and host clients
  • assist with event coordination
  • table set-ups, place settings, serving areas and discarded products
  • assist with event clean up
  • on-site or off-site, all plates, dishes, silverware, glassware, linens, chairs, and garbage
  • assist with moving catering products back to catering kitchen
  • print food and product labels and signage for buffets
  • maintain participation awareness of upcoming catering events and event orders
  • maintain a clean and professional appearance and uniform
  • communicate effectively with guests and managers to handle last minute requests
  • communicate effectively with Catering Director and Chefs
  • assist when needed
  • due to the nature of our business, team members are expected to be available and work weekends, late evenings, and holidays, as needed

Job Criteria

Experience

Mid Level (3-7 years)


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