Banquet Server at The Oncenter - (Expired Job)

ASM Global is the world’s leader in venue and event management, renowned for its expertise in operating some of the most prestigious entertainment and convention venues worldwide. This company is committed to delivering exceptional experiences for guests and clients by facilitating major concerts featuring top artists, professional hockey games, trade shows, auto shows, comedy acts, symphonies, and a myriad of other high-profile events. Their dedication to service excellence and operational expertise places them at the forefront of the venue management industry, consistently setting standards in quality and innovation.

The Oncenter Convention Center, Arena, and Theaters in Syracuse, New York, represent a dynamic hub within ASM Global’s extensive network. This versatile venue supports a wide variety of functions ranging from large-scale concerts and sporting events to more intimate banquet-style gatherings. ASM Global’s mission at The Oncenter is to create memorable, seamless experiences for every guest and client, ensuring both satisfaction and safety throughout every event.

We are seeking enthusiastic Banquet Servers to join our dedicated team. This role is part-time and union-affiliated, with shifts available primarily during nights, weekends, and some holidays. Offering a competitive pay rate of up to $25 per hour, Banquet Servers at The Oncenter play a crucial role in supporting diverse events by preparing, serving, maintaining, and cleaning banquet functions including buffets, receptions, plated meals, and refreshment breaks.

As a Banquet Server, you will represent ASM Global’s commitment to hospitality and service excellence. You will be responsible for delivering total guest satisfaction by following all company policies, New York State laws and regulations, and health and safety standards. The position demands a friendly and knowledgeable service approach, requiring servers to greet guests warmly, provide accurate information about menus and services, and act collaboratively with team members to ensure smooth event operations.

Candidates must be capable of standing and walking for extended periods, often up to 8-10 hours or more, working in fast-paced, noisy environments, and handling physical tasks such as lifting up to 50 pounds, climbing stairs, bending, reaching, kneeling, and squatting. Previous experience in serving, excellent communication skills, and hospitality-focused attitudes are essential for success in this role. Additionally, certifications such as ServeSafe and TIPS are advantageous but not mandatory.

Joining ASM Global at The Oncenter offers an opportunity to be part of a vibrant, team-oriented environment where dedication to guest service and event excellence is highly valued. Banquet Servers contribute directly to the quality of event experiences that guests remember and appreciate. Working within a unionized workforce ensures structured work conditions and support. This role suits motivated individuals who thrive in dynamic settings and have a passion for hospitality and customer satisfaction.

Apply today to become a valued member of ASM Global’s team at The Oncenter and help create extraordinary moments for attendees at some of the most exciting events in Syracuse, NY.