Banquet Server

21c Museum Hotels is an innovative hospitality company that creatively blends the worlds of contemporary art, boutique hotel experiences, and chef-driven dining. With properties that serve as multi-venue contemporary art museums, they offer guests an immersive and unique environment where art and hospitality converge seamlessly. Renowned for their commitment to delivering exceptional guest experiences, 21c Museum Hotels focus on cultivating a welcoming atmosphere that appeals to art lovers, travelers, and culinary enthusiasts alike. This company is part of a larger movement to redefine luxury accommodation by integrating culture, creativity, and exceptional service standards, making every stay an engaging event beyond the typical hotel experience.

Joining 21c Museum Hotels means becoming part of a dynamic and diverse community dedicated to promoting artistic expression and exemplary guest relations. The Event Server role is an essential component within this hospitality model, offering an opportunity to be deeply involved in the execution of events that elevate the guest experience. Reporting to the Event Captain or Event Manager, the Event Server plays a critical role in delivering outstanding customer service tailored to a sophisticated clientele. This role demands a proactive, task-focused individual who is comfortable working both independently and collaboratively within a team environment.

The Event Server is responsible for executing events from start to finish, supporting all phases including setup, service, and teardown according to detailed event orders and directions provided by leadership. This position is pivotal in ensuring that every event not only meets but exceeds guest expectations through precise delivery of food and beverage services and a polished presentation. Additionally, as ambassadors of the 21c brand, Event Servers extend excellent customer service to all guests across the hotel and restaurant premises, enhancing overall guest satisfaction.

This position is ideal for individuals passionate about hospitality who thrive in a fast-paced, highly interactive environment. Candidates must demonstrate strong communication skills, beverage knowledge, and adaptability to serve a diverse customer base effectively. The role involves physically demanding tasks such as standing for long periods, carrying full trays, and lifting up to 50 pounds, thus requiring stamina and physical fitness. Flexible working hours, including nights and weekends, are necessary to accommodate the varied schedule of events hosted at 21c Museum Hotels.

By joining the team, employees become part of a culture that values enthusiasm for the company’s mission, encourages continuous learning, and fosters teamwork and personal accountability. 21c Museum Hotels also emphasizes diversity and inclusion, ensuring equal opportunity employment and a workplace free from discrimination. This comprehensive approach to hospitality makes the Event Server position not only a job but a meaningful career opportunity to contribute to a prestigious and forward-thinking hospitality brand.