
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
Career development opportunities
Supportive culture
Job Description
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its deep respect for culture, place, and people. With a portfolio of luxury hotels and award-winning restaurants, Heritage Hotels & Resorts is rooted in authentic storytelling, exceptional service, and a strong community pride. This hospitality group prides itself on delivering unique and immersive experiences to its guests, focusing on personalized care and a strong connection to New Mexican heritage and tradition. Dedicated to providing excellence, the company consistently sets a high standard for guest services, emphasizing a people-first culture that nurtures its team members and fosters long-term relationships with the communities it serves.
Joining Heritage Hotels & Resorts means becoming part of a family that values integrity, passion, and innovation in the hospitality industry. Employees are encouraged to bring their authentic selves to work and contribute to creating memorable experiences for every guest. The group's commitment to employee development, diversity, and inclusion ensures a nurturing workplace where individuals can grow professionally and personally.
We are currently seeking an enthusiastic Banquet Server to join our dynamic team. This role is vital to maintaining the high standards Heritage Hotels & Resorts is known for, as banquet servers are on the front lines of guest interaction during special events and functions. Banquet Servers play a crucial role in delivering refined and seamless service that transforms gatherings into unforgettable moments for guests. Attention to detail, professionalism, and a collaborative spirit are key attributes needed to excel in this role.
As a Banquet Server, you will be responsible for setting up banquet and dining areas, preparing food and beverage stations, and managing efficient, timely service during events. Your role ensures guests experience attentive and high-quality dining service, enhancing the overall ambiance and satisfaction of the occasion. This position requires excellent communication skills and the ability to handle guest concerns thoughtfully and effectively. Maintaining food safety and sanitation standards, along with company service protocols, is essential to providing a safe and pleasant environment for guests and colleagues alike.
Heritage Hotels & Resorts offers competitive pay and an attractive benefits package including a 25% match on 401k contributions. Employees enjoy generous discounts across the group’s hotels, restaurants, spas, and retail outlets, complimentary meals during scheduled shifts, free employee parking, and the opportunity to develop skills and career paths by working across multiple hotel locations. With flexible scheduling options that include nights, weekends, and holidays, the Banquet Server position is ideal for individuals looking to build a full-time schedule with full-time benefits while being part of a supportive and community-driven work culture dedicated to New Mexican pride and hospitality excellence.
Joining Heritage Hotels & Resorts means becoming part of a family that values integrity, passion, and innovation in the hospitality industry. Employees are encouraged to bring their authentic selves to work and contribute to creating memorable experiences for every guest. The group's commitment to employee development, diversity, and inclusion ensures a nurturing workplace where individuals can grow professionally and personally.
We are currently seeking an enthusiastic Banquet Server to join our dynamic team. This role is vital to maintaining the high standards Heritage Hotels & Resorts is known for, as banquet servers are on the front lines of guest interaction during special events and functions. Banquet Servers play a crucial role in delivering refined and seamless service that transforms gatherings into unforgettable moments for guests. Attention to detail, professionalism, and a collaborative spirit are key attributes needed to excel in this role.
As a Banquet Server, you will be responsible for setting up banquet and dining areas, preparing food and beverage stations, and managing efficient, timely service during events. Your role ensures guests experience attentive and high-quality dining service, enhancing the overall ambiance and satisfaction of the occasion. This position requires excellent communication skills and the ability to handle guest concerns thoughtfully and effectively. Maintaining food safety and sanitation standards, along with company service protocols, is essential to providing a safe and pleasant environment for guests and colleagues alike.
Heritage Hotels & Resorts offers competitive pay and an attractive benefits package including a 25% match on 401k contributions. Employees enjoy generous discounts across the group’s hotels, restaurants, spas, and retail outlets, complimentary meals during scheduled shifts, free employee parking, and the opportunity to develop skills and career paths by working across multiple hotel locations. With flexible scheduling options that include nights, weekends, and holidays, the Banquet Server position is ideal for individuals looking to build a full-time schedule with full-time benefits while being part of a supportive and community-driven work culture dedicated to New Mexican pride and hospitality excellence.
Job Requirements
- Strong communication, multitasking, and teamwork skills
- Ability to thrive in fast-paced, high-volume environments
- Current New Mexico Food Handler Certification and Alcohol Server Certification required
- Ability to remain guest-focused and calm under pressure
- Ability to stand for extended periods and lift, carry, push, and pull 10 or more pounds
- Flexible availability including nights, weekends, and holidays
Job Qualifications
- Strong communication skills
- Ability to multitask effectively
- Excellent teamwork abilities
- Previous experience in banquet or food service roles preferred
- Basic knowledge of food safety and sanitation practices
- Ability to remain calm and guest-focused under pressure
- Current New Mexico Food Handler Certification
- Current Alcohol Server Certification
Job Duties
- Deliver attentive, high-quality dining service during banquets and special events
- Set up dining areas, roll silverware, and prepare food and beverage stations
- Serve food and beverages efficiently and in sync with event timelines
- Maintain cleanliness and professional presentation of dining and service areas
- Communicate effectively with team members and leadership throughout events
- Resolve guest concerns with professionalism and care
- Handle guest checks, cash, and tip reporting accurately
- Uphold all food safety, sanitation, and company service standards
- Maintain a polished, professional appearance at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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