Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
Career growth opportunities
Supportive culture
Job Description
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, renowned for its commitment to culture, place, and people. As a leader in the luxury hospitality sector, Heritage Hotels & Resorts operates multiple award-winning hotels and restaurants that are deeply rooted in authentic storytelling and exceptional service standards. The company takes pride in fostering a strong sense of community and belonging among its guests, team members, and neighborhoods. At Heritage, the focus is on creating meaningful, memorable experiences that reflect the rich cultural heritage and unique environment of New Mexico. The organization's dedication to excellence is evident in its meticulous attention to detail, warm hospitality, and the seamless integration of local culture into every guest interaction.
Why Join Heritage Hotels & Resorts? Joining the Heritage family means becoming part of a supportive, people-first culture that values teamwork, personal growth, and community pride. Employees enjoy a work environment that encourages development and provides opportunities to expand their skills across multiple hotel locations. This flexibility allows team members to build full-time schedules and access comprehensive benefits, including competitive pay and a generous 401k match.
Role Overview: We are currently seeking an enthusiastic Banquet Server to join our dynamic team. This role is vital in delivering outstanding guest service during banquets and special events, contributing directly to the creation of unforgettable moments for our guests. As a Banquet Server, you will be on the front lines of hospitality, ensuring every detail from setup to service to cleanup is handled with professionalism and care. Your role is essential in maintaining the high standards that guests expect from Heritage Hotels & Resorts, including impeccable service, attention to detail, and teamwork.
In this position, you will deliver attentive, high-quality dining service during various events, efficiently serve food and beverages in line with event timelines, and maintain the cleanliness and professional appearance of dining areas. Your ability to communicate effectively with team members and leadership, resolve any guest concerns with grace, and uphold food safety and sanitation standards will be critical to your success. You will also be responsible for handling guest checks, managing cash transactions, and accurately reporting tips. This role demands a polished, professional demeanor at all times, reflecting the luxury and quality that Heritage Hotels & Resorts is known for.
Being part of this team means embracing a fast-paced, high-volume environment where excellent communication, multitasking, and a guest-focused attitude are paramount. It is an ideal position for individuals passionate about hospitality and delivering exceptional experiences. At Heritage Hotels & Resorts, you will not only build your career but also join a community that truly cares about its people and its place in New Mexico.
Why Join Heritage Hotels & Resorts? Joining the Heritage family means becoming part of a supportive, people-first culture that values teamwork, personal growth, and community pride. Employees enjoy a work environment that encourages development and provides opportunities to expand their skills across multiple hotel locations. This flexibility allows team members to build full-time schedules and access comprehensive benefits, including competitive pay and a generous 401k match.
Role Overview: We are currently seeking an enthusiastic Banquet Server to join our dynamic team. This role is vital in delivering outstanding guest service during banquets and special events, contributing directly to the creation of unforgettable moments for our guests. As a Banquet Server, you will be on the front lines of hospitality, ensuring every detail from setup to service to cleanup is handled with professionalism and care. Your role is essential in maintaining the high standards that guests expect from Heritage Hotels & Resorts, including impeccable service, attention to detail, and teamwork.
In this position, you will deliver attentive, high-quality dining service during various events, efficiently serve food and beverages in line with event timelines, and maintain the cleanliness and professional appearance of dining areas. Your ability to communicate effectively with team members and leadership, resolve any guest concerns with grace, and uphold food safety and sanitation standards will be critical to your success. You will also be responsible for handling guest checks, managing cash transactions, and accurately reporting tips. This role demands a polished, professional demeanor at all times, reflecting the luxury and quality that Heritage Hotels & Resorts is known for.
Being part of this team means embracing a fast-paced, high-volume environment where excellent communication, multitasking, and a guest-focused attitude are paramount. It is an ideal position for individuals passionate about hospitality and delivering exceptional experiences. At Heritage Hotels & Resorts, you will not only build your career but also join a community that truly cares about its people and its place in New Mexico.
Job Requirements
- Strong communication multitasking and teamwork skills
- Ability to thrive in fast-paced high-volume environments
- Current New Mexico Food Handler Certification and Alcohol Server Certification required
- Ability to remain guest-focused and calm under pressure
- Ability to stand for extended periods and lift carry push and pull 10 plus pounds
- Flexible availability including nights weekends and holidays
Job Qualifications
- Strong communication multitasking and teamwork skills
- Ability to thrive in fast-paced high-volume environments
- Current New Mexico Food Handler Certification and Alcohol Server Certification
- Ability to remain guest-focused and calm under pressure
- Physical ability to stand for extended periods and lift carry push and pull 10 plus pounds
- Flexible availability including nights weekends and holidays
Job Duties
- Deliver attentive high-quality dining service during banquets and special events
- Set up dining areas roll silverware and prepare food and beverage stations
- Serve food and beverages efficiently and in sync with event timelines
- Maintain cleanliness and professional presentation of dining and service areas
- Communicate effectively with team members and leadership throughout events
- Resolve guest concerns with professionalism and care
- Handle guest checks cash and tip reporting accurately
- Uphold all food safety sanitation and company service standards
- Maintain a polished professional appearance at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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