Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $11.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational professional development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences through a network of well-managed hotels and resorts. Known for their commitment to quality and customer service, HHM Hotels focus on creating a welcoming and comfortable environment for both guests and employees alike. Their hotels are designed to cater to a diverse clientele, ranging from business travelers to vacationing families, ensuring every stay is memorable and enjoyable. With a strong emphasis on employee growth and development, HHM Hotels provide a supportive atmosphere that encourages career advancement and personal enrichment within the hospitality industry. The company values a culture of excellence, integrity, and teamwork, positioning itself as a leader in the hotel management sector.\n\nThe role of Banquet Server at HHM Hotels is integral to maintaining the high standards the company upholds in guest service, especially during events and functions. This is an hourly, part-time position with a compensation rate of $11.00 per hour. As a Banquet Server, you will be responsible for setting up banquet rooms according to instructions, attending pre-event meetings to understand guest expectations and function specifics, and executing service with a focus on consistency and guest satisfaction. Your duties will include serving food and beverages in the correct order, replenishing drinks, promptly clearing dishes, and responding proactively to guest needs and any issues that may arise during events. Moreover, you are expected to uphold all applicable laws and corporate policies regarding the service of alcoholic beverages, ensuring a safe and compliant environment. Safety is also a priority in this role, with requirements to follow OSHA standards and use personal protective equipment where necessary. The position presents a clear pathway for growth, starting from Banquet Server to Banquet Captain, then Assistant Banquet Manager, and eventually Banquet Manager. This career trajectory offers opportunities for those motivated to advance within the hospitality field. Working at HHM Hotels means engaging in a dynamic environment where no two events are exactly alike and where teamwork and communication are essential for delivering excellence. This role is ideal for individuals who enjoy interacting with guests, have attention to detail, and take pride in contributing to memorable event experiences. HHM Hotels stands behind its employees by offering competitive wages for both full-time and part-time roles, comprehensive health benefits, and various programs supporting work-life balance and professional growth.
Job Requirements
- High school diploma or equivalent
- ability to remember and recite menu items
- food service experience a plus
Job Qualifications
- High school diploma or equivalent
- food service experience a plus
- ability to remember and recite menu items
Job Duties
- Set up banquet room as instructed by supervisor
- attend roll call meetings before events to learn function particulars including guest and hotel expectations
- serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- replenish beverages as necessary and check with guests for overall satisfaction
- promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- respond to guest special requests and resolve guest complaints
- abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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