Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $9.25
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Diversity and inclusion initiatives

Job Description

Dearborn Inn Autograph Collection, located at 20301 Oakwood Blvd, Dearborn, Michigan, is a distinguished part of the Marriott International family of hotels. As an iconic establishment, it offers exceptional hospitality services to its guests, fostering a blend of comfort, charm, and high standards that are hallmarks of the Autograph Collection brand. This hotel is part of a growing portfolio of independent 4 and 5-star hotels, each carefully curated to provide unique and memorable experiences. The Autograph Collection attracts a clientele known as 'The Individualist' - travelers who value unique adventures and seek to enrich their personal stories through their journeys. Marriott International is committed to fostering an inclusive and diverse workplace where every employee feels welcomed and valued. With equal opportunity policies in place, the company ensures an environment free from discrimination based on disability, veteran status, or any other protected characteristics under applicable laws.

The role available at Dearborn Inn is that of a Guest Event Expert, a full-time, non-management position in the Food and Beverage & Culinary category. This role is integral to the seamless execution of events, extending far beyond typical serving duties. The Guest Event Expert is trained across various event execution functions to ensure the event runs smoothly from start to finish. Responsibilities include preparing or selecting materials, transporting items, taking orders, engaging with guests, and performing multiple tasks that contribute to an exceptional guest experience. The position requires staff who are active throughout their shift, involving prolonged periods of standing, walking, as well as physical activities such as moving, lifting, pushing, or placing items under 25 pounds without assistance. Ensuring these tasks are done well is critical to guest satisfaction and overall hotel operation.

The role requires maintaining high standards of quality, safety, and professionalism, including adherence to company guidelines, proper uniform and appearance, and effective communication. Server experience is preferred for this position, which offers a wage of $9.25 per hour plus gratuity. Candidates should have at least a high school diploma or equivalent, such as a GED, and some related work experience, although supervisory experience is not required. No specific licenses or certifications are necessary for this role.

Joining the Dearborn Inn Autograph Collection means becoming part of a global team where you can perform at your best, begin fulfilling your purpose, and grow into your best self. As a Guest Event Expert, you contribute directly to delivering exceptional, personalized experiences that are a signature of the brand’s promise to its guests.

Job Requirements

  • high school diploma or equivalent
  • some related work experience
  • preferred server experience
  • ability to stand and walk for long periods
  • ability to lift and move items under 25 pounds
  • professional appearance and communication
  • adherence to safety and quality standards

Job Qualifications

  • high school diploma or equivalent such as GED
  • less than 1 year of related work experience
  • server experience preferred
  • no supervisor experience required
  • no licenses or certifications required
  • strong communication skills
  • ability to work in a fast-paced environment
  • customer service orientation

Job Duties

  • prepare or select materials for events
  • transport event-related items
  • take guest orders
  • interact with guests to enhance their experience
  • follow company guidelines and procedures
  • maintain high standards of quality and safety
  • perform physical tasks such as moving, lifting, pushing, or placing items under 25 pounds without help

Job Criteria

Experience

Entry Level (1-2 years)


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