Banquet Server

HHM Hotels is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences across its various properties. With a strong presence in the hotel industry, HHM Hotels places a high emphasis on quality service, innovation, and a supportive work culture. The company prides itself on fostering an environment where employees can grow professionally and feel valued as part of the team. HHM Hotels stands out by integrating sustainability standards and guest satisfaction into every aspect of hotel operation, ensuring that each guest's stay is memorable and that the workforce is engaged and well-trained.

The role of Banquet Server at HHM Hotels is a critical position within the Food and Beverage department, designed to uphold the highest standards of banquet service. This role involves setting up banquet rooms and serving food and beverages in a manner that aligns with corporate policies, guest expectations, and sustainability protocols. As a Banquet Server, you are the face of HHM Hotels during events, playing an essential part in creating a seamless and enjoyable dining experience for guests. The position offers a clear career growth path, including opportunities to advance to Banquet Captain, Assistant Banquet Manager, and ultimately Banquet Manager, supporting long-term professional development within the hospitality industry.

As a Banquet Server, you will be expected to prepare banquet rooms exactly as instructed, attend roll call meetings to understand event specifics and guest expectations, and efficiently serve food and beverages following supervisors’ guidance to ensure consistency. A significant part of the role includes attending to guest needs by replenishing beverages, promptly clearing dishes, and addressing special requests or complaints to maintain high satisfaction levels. Compliance with all state, federal, and corporate laws, especially regarding the service of alcoholic beverages, is mandatory. Safety is also paramount; you will adhere to safe work practices, including the use of protective equipment and following OSHA and MSDS standards.

This role demands excellent interpersonal skills, attention to detail, and the ability to work well in a fast-paced environment requiring physical stamina. The scheduled work hours may vary and include holidays and weekends to support the dynamic needs of banquet events. HHM Hotels values employees who embody their core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. This role is not only a job but a step towards building a fulfilling career in hospitality with a company that invests in your growth and well-being.

Employment type is available for both full-time and part-time, with competitive wages. HHM Hotels also provides a comprehensive benefits package that supports employees' health, financial security, and overall wellness. This opportunity is ideal for individuals who are passionate about hospitality, eager to learn, and ready to contribute to a team dedicated to excellence in banquet services.