Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Embassy Suites by Hilton Nashville Downtown, situated in the vibrant heart of Music City, is a premier all-suite hotel renowned for its exceptional service and modern amenities. As part of the esteemed Hilton brand, this property combines spacious suites, contemporary facilities, and a lively atmosphere to create a welcoming environment for both guests and team members alike. Located in downtown Nashville, guests enjoy easy access to the city's famous music venues, dining, and cultural attractions, making every stay memorable and enjoyable. The hotel prides itself on offering outstanding hospitality experiences, supported by a collaborative and inclusive team culture that values employee growth and satisfaction.

The current opening is for a Banquet Server position, an exciting role that plays a key part in delivering exceptional service during various special events such as weddings, conferences, and banquets. As a Banquet Server at Embassy Suites by Hilton Nashville Downtown, you will be a vital member of the events team, responsible for ensuring the smooth execution of functions by providing friendly, efficient, and professional food and beverage service. This position requires the ability to anticipate guest needs attentively and proactively, contributing to the hospitality experience that guests expect from the Hilton brand.

This role suits individuals with a passion for hospitality and teamwork, those who thrive in dynamic environments and are committed to excellence. Working as a Banquet Server offers the opportunity to engage with a diverse clientele, work within an energetic team, and contribute to events that create lasting memories for guests. The hotel provides a supportive atmosphere fostering career development and advancement within the Davidson Hospitality Group, an award-winning hospitality management organization that supervises numerous hotels, dining, and entertainment venues across the US. Davidson Hospitality Group is recognized for its entrepreneurial spirit and personalized service, working in partnership with global hotel brands including Hilton, Hyatt, Kimpton, Marriott, and Margaritaville.

Joining the Embassy Suites Nashville Downtown team means being part of a company that deeply values its employees by offering a comprehensive benefits program designed to support the well-being and growth of its workforce. Benefits include multiple tiers of medical coverage, dental and vision insurance, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K matching program. The company fosters an inclusive work culture and is proud to be an equal opportunity employer, embracing diversity across race, gender, veteran status, disability, gender identity, and sexual orientation. Davidson Hospitality maintains a drug-free workplace requiring pre-employment drug screening and background checks, ensuring a safe and professional environment for all team members.

If you are a motivated, customer-focused individual with a keen eye for detail and excellent communication skills, the Banquet Server position at Embassy Suites by Hilton Nashville Downtown presents a rewarding opportunity to build your career in hospitality. Apply today to join a dynamic team that is passionate about delivering top-tier guest experiences and advancing the standards of service within the industry.

Job Requirements

  • food/beverage service worker permit, where applicable
  • six months to one year serving experience preferred
  • ability to work in a fast-paced environment
  • strong attention to detail and ability to multitask
  • excellent communication and customer service skills
  • read, write and speak English fluently
  • meet minimum age requirement of jurisdiction
  • ability to stand for long periods of time and lift up to 25 pounds

Job Qualifications

  • six months to one year serving experience preferred
  • excellent communication and customer service skills
  • ability to work in a fast-paced environment
  • strong attention to detail and ability to multitask
  • read, write and speak English fluently
  • meet minimum age requirement of jurisdiction

Job Duties

  • deliver exceptional customer service with a smile and positive attitude
  • serve food and beverages to guests in a professional and timely manner
  • clear tables, clean up after events, and ensure the banquet area is tidy
  • anticipate guest needs and provide proactive assistance throughout events
  • work collaboratively with the banquet team to ensure seamless event execution
  • follow food safety and sanitation standards to maintain a clean and safe environment
  • maintain a professional appearance and adhere to uniform guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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