Banquet Server

DCU Center is a renowned multipurpose arena and convention center located in Worcester, MA, widely recognized for hosting a variety of events ranging from concerts and sporting events to conferences and banquets. As a prominent venue in the region, it is dedicated to providing exceptional service and unforgettable experiences to visitors and clients alike. The venue prides itself on its state-of-the-art facilities and a professional staff committed to excellence and hospitality. The DCU Center plays a vital role in the community, attracting diverse crowds and enhancing local culture and economy through its dynamic event schedule. They offer a competitive salary and a comprehensive benefits package for employees, demonstrating their commitment to workforce satisfaction and growth.

The position available is for a Banquet Server, an essential role within the food and beverage team at DCU Center. This role focuses on supporting banquet and catering operations by ensuring the smooth setup, service, and breakdown of banquet events. The Banquet Server is responsible for assisting in the preparation and execution of event service, including managing banquet equipment, preparing garnishes, beverages, and condiments, and assisting with event room setups to ensure that each function runs efficiently and professionally. This role requires adherence to company grooming and uniform standards to present a polished and professional image during all events.

A Banquet Server at DCU Center must display excellent customer service skills, working under the guidance of the Banquet Manager and Supervisors to meet event needs precisely. They are expected to attend pre-function briefings, maintain assigned stations, and follow detailed instructions to provide exemplary service at each event. This position requires physical stamina for long periods of standing, walking, lifting (up to 50 lbs), and bending. Flexibility to work irregular shifts including nights, weekends, and holidays is also a key aspect of the role. Ideal candidates will have prior experience in banquet service or food and beverage environments, possess strong communication skills, and demonstrate the ability to work both independently and collaboratively.

The hourly wage for this position is set at $18.20, reflecting the professional requirements and responsibilities involved. DCU Center emphasizes the importance of equal opportunity employment and encourages candidates from diverse backgrounds, including women, minorities, individuals with disabilities, and protected veterans, to apply. This role does not involve supervisory duties but is critical to the successful delivery of customer satisfaction and event execution. Overall, this position offers a rewarding opportunity for motivated individuals seeking to build a career in hospitality and event service at a leading venue.