Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Flexible
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Benefits

Multiple Tiers of Medical Coverage
Dental
Vision
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Royal Park Hotel, located in the charming town of Rochester, Michigan, is a distinguished luxury boutique hotel offering guests an elegant and upscale experience. Renowned for its sophisticated ambiance, refined accommodations, and scenic riverfront location, the hotel stands as a premier destination for visitors seeking both comfort and style. As a part of the hospitality landscape, Royal Park Hotel is committed to delivering exceptional personalized service that caters to the discerning tastes of its clientele. The hotel's dedication to excellence extends beyond guest experiences to its work environment, fostering a culture of professionalism, attention to detail, and teamwork. Employees at Royal Park Hotel enjoy working in a supportive and collaborative atmosphere where their contributions to creating unforgettable guest moments are highly valued. The variety of career opportunities available, ranging from guest services to culinary arts and event planning, provides the chance for career growth and diversification within a prestigious hospitality brand.

The role of Banquet Server at Royal Park Hotel offers an exciting opportunity for individuals passionate about delivering top-tier hospitality during special occasions such as weddings, corporate conferences, and other important events. As a Banquet Server, you will be the face of the hotel's remarkable customer service, responsible for serving food and beverages in a prompt and professional manner. The role requires a positive attitude, teamwork, and the ability to anticipate and respond to guest needs to ensure the smooth and flawless execution of events. This position is ideal for those who thrive in a dynamic, fast-paced environment and take pride in their attention to detail and communication skills. By joining the team as a Banquet Server, you will play an integral part in creating memorable experiences for guests, contributing your energy and hospitality expertise within a workplace that values excellence, efficiency, and class. This role promises a rewarding and vibrant career path in the hospitality industry, where your contributions will be recognized and your professional growth encouraged. Davidson Hospitality Group, an award-winning full-service management company overseeing multiple hotels and dining venues across the United States, partners with Royal Park Hotel, bringing a unique entrepreneurial spirit and rich benefits package to all team members. Working at Royal Park Hotel under Davidson Hospitality means becoming part of a visionary hospitality culture dedicated to redefining quality service and employee wellbeing.

Job Requirements

  • meet minimum age requirement of jurisdiction
  • ability to work in a fast-paced environment
  • ability to stand for long periods of time and lift up to 25 pounds

Job Qualifications

  • food/beverage service worker permit, where applicable
  • six months to one year serving experience preferred
  • excellent communication and customer service skills
  • ability to read, write and speak English fluently
  • strong attention to detail and ability to multitask

Job Duties

  • deliver exceptional customer service with a smile and positive attitude
  • serve food and beverages to guests in a professional and timely manner
  • clear tables, clean up after events, and ensure the banquet area is tidy
  • anticipate guest needs and provide proactive assistance throughout events
  • work collaboratively with the banquet team to ensure seamless event execution
  • follow food safety and sanitation standards to maintain a clean and safe environment
  • maintain a professional appearance and adhere to uniform guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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