Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.50 - $1.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave
paid leave
Employee Meals
Discounted parking
Restaurant discount
spa services discount
spa retail discount
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability insurance
Retirement Plan
Job Description
The Peninsula Chicago is a prestigious, Five Star Five Diamond luxury hotel renowned for its exceptional service and elegant ambiance. Located in the heart of Chicago, the hotel represents the epitome of luxury hospitality, serving distinguished guests with the highest standards of quality and professionalism. It is part of The Peninsula Hotels group, which is well-known globally for delivering impeccable guest experiences and luxurious accommodations. The hotel prides itself on offering a sophisticated environment where staff and guests alike can enjoy premium amenities and world-class service in an atmosphere of refined elegance and comfort.
As a member of The Peninsula Chicago, the role of Server within the Banquet team is an exciting opportunity for individuals dedicated to excellence in guest service. The position entails working alongside a high-profile, prestigious team committed to achieving the company’s objectives while creating memorable experiences for every guest. This is a fast-paced environment where multitasking and impeccable attention to detail are essential to ensure seamless service delivery that reflects the hotel's luxury brand standards. As a Server for our Banquet team, you will be responsible for all service-related activities including preparation, training, and execution of service according to the hotel's rigorous guidelines.
This role demands someone with at least two years of serving experience in an upscale banquet establishment. The Server will perform friendly, discreet, and unobtrusive service by greeting, seating, and attending to guests according to the standards of The Peninsula Chicago. Adhering to pre-service and after-service procedures is vital, alongside understanding and consistently applying the correct service sequence throughout all meal periods. The Server must have a strong knowledge of all food and beverage items offered, including ingredients, preparation methods, and proper serving techniques. Being able to communicate these details confidently to guests enhances the luxury dining experience that The Peninsula Chicago strives to provide.
The role offers an exceptional health benefits package, including medical, dental, and vision coverage with 80 percent paid by the company, alongside a competitive 401(k) retirement plan with a 5 percent company match. Additional benefits include paid time off such as vacation days, paid holidays, and Chicago-specific paid sick and leave days. Other perks include complimentary employee meals, discounted parking, and significant discounts on restaurant and spa services, making this position attractive for those who are passionate about hospitality and looking to grow their career with a leading luxury brand.
The hourly rate for this Server position is $13.50 plus tips, and it requires candidates to have valid work authorization in the United States. Joining The Peninsula Chicago means becoming part of a respected team that values professionalism, excellence, and a dedication to serving guests in an elegant environment. This opportunity is ideal for proactive individuals who possess good physical stamina, impeccable grooming, and a passion for delivering superior service in a busy banquet setting.
As a member of The Peninsula Chicago, the role of Server within the Banquet team is an exciting opportunity for individuals dedicated to excellence in guest service. The position entails working alongside a high-profile, prestigious team committed to achieving the company’s objectives while creating memorable experiences for every guest. This is a fast-paced environment where multitasking and impeccable attention to detail are essential to ensure seamless service delivery that reflects the hotel's luxury brand standards. As a Server for our Banquet team, you will be responsible for all service-related activities including preparation, training, and execution of service according to the hotel's rigorous guidelines.
This role demands someone with at least two years of serving experience in an upscale banquet establishment. The Server will perform friendly, discreet, and unobtrusive service by greeting, seating, and attending to guests according to the standards of The Peninsula Chicago. Adhering to pre-service and after-service procedures is vital, alongside understanding and consistently applying the correct service sequence throughout all meal periods. The Server must have a strong knowledge of all food and beverage items offered, including ingredients, preparation methods, and proper serving techniques. Being able to communicate these details confidently to guests enhances the luxury dining experience that The Peninsula Chicago strives to provide.
The role offers an exceptional health benefits package, including medical, dental, and vision coverage with 80 percent paid by the company, alongside a competitive 401(k) retirement plan with a 5 percent company match. Additional benefits include paid time off such as vacation days, paid holidays, and Chicago-specific paid sick and leave days. Other perks include complimentary employee meals, discounted parking, and significant discounts on restaurant and spa services, making this position attractive for those who are passionate about hospitality and looking to grow their career with a leading luxury brand.
The hourly rate for this Server position is $13.50 plus tips, and it requires candidates to have valid work authorization in the United States. Joining The Peninsula Chicago means becoming part of a respected team that values professionalism, excellence, and a dedication to serving guests in an elegant environment. This opportunity is ideal for proactive individuals who possess good physical stamina, impeccable grooming, and a passion for delivering superior service in a busy banquet setting.
Job Requirements
- Must have at least 2 years serving experience in an upscale banquet establishment
- Good knowledge of food and general knowledge of beverages, including wines and cocktails
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Good physical strength and stamina with ability to carry trays and stand for long periods
- Ability to lift, carry and balance up to 25 lbs
Job Qualifications
- At least two years serving experience in an upscale banquet establishment
- Good knowledge of food and general knowledge of beverages, including wines and cocktails
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Good physical strength and stamina
Job Duties
- Responsible for all activities related to service of the outlet, including preparation tasks, training and performing service as per standards set by the hotel
- Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests
- Perform pre-service and after-service procedures as per standard
- Understand and accurately follow the standards of sequence of service
- Ensure consistency of the correct service techniques for all meal periods
- Understand all food and beverage items served, including ingredients, methods of preparation and proper service
- Explain all items on the menu
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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