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Banquet Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a distinguished hotel management company known for providing exceptional hospitality services across its diverse portfolio of properties. Committed to excellence and sustainability, HHM Hotels offers unique and memorable experiences for its guests, blending quality service with a warm and welcoming atmosphere. The company embraces core values such as 'People Are Our Capability,' 'Hearts That Serve,' 'Only Excellence,' 'Stay Nimble,' and 'Own It,' which collectively foster a culture of teamwork, dedication, and continuous improvement. With a strong emphasis on professional development and employee wellbeing, HHM Hotels stands as a forward-thinking leader in the hospitality industry, offering competitive wages and a broad range of benefits to its team members.

The Banquet Server role at HHM Hotels is an exciting opportunity for individuals who thrive in fast-paced, guest-focused environments. This position involves setting up banquet rooms and serving food and beverages in accordance with established guest service and sustainability standards. As a Banquet Server, you will play a crucial part in creating remarkable event experiences by ensuring that every detail, from food presentation to guest satisfaction, is impeccably handled. This role offers a clear growth path, with opportunities to advance to Banquet Captain, then Assistant Banquet Manager, and eventually Banquet Manager, making it ideal for motivated candidates seeking a long-term career in hospitality.

Your responsibilities will include preparing banquet rooms as directed, attending roll call meetings to understand event particulars, serving food and beverages efficiently and with accuracy, replenishing items as needed, promptly clearing dishes, addressing guest requests, and adhering to state, federal, and corporate regulations regarding alcohol service. Safety is paramount in this role, with expectations to follow OSHA and MSDS standards and practice safe work habits. The Banquet Server position demands attention to detail, excellent communication skills, and the ability to work collaboratively with event supervisors and team members.

In return for your commitment and performance, HHM Hotels offers competitive wages for both full-time and part-time employees, comprehensive medical, dental, and vision health insurance, paid time off, 401k company match, daily pay options, and free basic life insurance. Additional perks include 24/7 access to TELUS Health for confidential work-life support, travel discounts, commuter transit and parking benefits, employee assistance and wellness programs, educational and professional development opportunities, and a referral bonus program. The work environment requires flexibility, including working holidays and weekends, and involves physical activity such as standing for extended periods, walking, lifting up to 35 pounds, and other movements that support banquet set-up and service.

Job Requirements

  • High school diploma or equivalent
  • Food service experience a plus
  • Ability to remember and recite menu items

Job Qualifications

  • High school diploma or equivalent
  • Food service experience a plus
  • Ability to remember and recite menu items

Job Duties

  • Set up banquet room as instructed by supervisor
  • Attend roll call meetings before events to learn function particulars including guest and hotel expectations
  • Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
  • Replenish beverages as necessary and check with guests for overall satisfaction
  • Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
  • Respond to guest special requests and resolve guest complaints
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Practice safe work habits
  • wear protective safety equipment and follow MSDS and OSHA standards
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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