Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
work-life resources
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences through its commitment to quality, service, and sustainability. As a hospitality group, HHM Hotels operates a variety of properties that prioritize customer satisfaction, innovation, and operational excellence. With a reputation for fostering a supportive work environment, the company emphasizes career growth and professional development for its employees. The corporate culture at HHM Hotels is built on core values such as respect, integrity, and a dedication to exceeding guest expectations, which reflects in all aspects of the hotel operations.\n\nThe company is currently seeking motivated individuals to join their team as Banquet Servers. This role is pivotal in ensuring that banquet events run smoothly and that guests receive attentive and professional service. Employment is offered in both full-time and part-time capacities with competitive wages and comprehensive benefits. The Banquet Server position offers an exciting opportunity to work in a dynamic setting where attention to detail, teamwork, and guest interaction are key components of daily work life.\n\nThe Banquet Server is responsible for setting up banquet rooms according to the supervisor's instructions and successfully serving food and beverages following established guest service and sustainability standards. The role requires active participation in event briefings to understand the specifics of each function including guest needs and hotel expectations. Servers must approach each event with consistent quality, ensuring timely service of courses and beverages while maintaining guest satisfaction throughout the event. Responsibilities also include replenishing drinks, promptly clearing dishes, and addressing any guest requests or complaints professionally. Additionally, Banquet Servers must comply with all legal regulations concerning the service of alcoholic beverages and adhere to safety protocols including OSHA and MSDS standards.\n\nThis role offers clear pathways for growth and advancement within the company. Employees who demonstrate skill and dedication can progress from Banquet Server to Banquet Captain, then to Assistant Banquet Manager, and ultimately Banquet Manager. This career trajectory reflects HHM Hotels’ commitment to internal promotion and employee development. Moreover, the company fosters a work environment that requires physical stamina, as job duties include standing for extended periods as well as lifting, bending, and other physical activities essential to banquet service.\n\nAt HHM Hotels, the Banquet Server position is more than just a job - it is an opportunity to be part of a team that values hard work, professionalism, and the joy of delivering memorable guest experiences. Those who thrive in fast-paced, service-oriented environments and possess a passion for hospitality will find a fulfilling career with HHM Hotels.
Job Requirements
- High school diploma or equivalent
- Food service experience a plus
- Ability to remember and recite menu items
Job Qualifications
- High school diploma or equivalent
- Food service experience a plus
- Ability to remember and recite menu items
Job Duties
- Set up banquet room as instructed by supervisor
- Attend roll call meetings before events to learn function particulars including guest and hotel expectations
- Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet
- Replenish beverages as necessary and check with guests for overall satisfaction
- Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
- Respond to guest special requests and resolve guest complaints
- Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
- Practice safe work habits
- wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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