
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.20
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Comprehensive benefits package
Equal opportunity employer
inclusive work environment
Employee well-being support
Job Description
The DCU Center, located in Worcester, Massachusetts, is a premier multi-purpose arena and convention center. Known for hosting a wide array of events ranging from concerts and sporting events to banquets and conferences, the DCU Center is a vibrant hub that attracts visitors from across the region. The venue offers extensive facilities including large event spaces, meeting rooms, and state-of-the-art technology to support any type of gathering. Its commitment to excellence and customer satisfaction has made it a preferred destination for both event organizers and attendees. As a part of its continued growth and dedication to service, the DCU Center seeks reliable and professional individuals to join its hospitality team.
This role is for a Banquet Server position, which is a crucial part of the DCU Center’s food and beverage department. As a banquet server, you will play an integral role in creating memorable experiences for guests by providing attentive and courteous service during various events held at the venue. This position requires a dedicated individual who is comfortable working in a fast-paced environment and capable of adhering to high standards of professionalism and hospitality. The role involves responsibilities such as setting up banquet rooms according to specifications, assisting with garnishes and beverage preparation, maintaining cleanliness and inventory of serving items, and ensuring that all customer service needs are met promptly and politely.
The position is hourly with a competitive wage of $18.20 per hour, offering a great opportunity for individuals seeking steady employment within the hospitality industry. This is not a supervisory role, but it requires teamwork, attention to detail, and the capability to follow directions precisely. The ideal candidate should also be able to work irregular hours which may include nights, weekends, and holidays due to the nature of event scheduling at the venue.
Working at the DCU Center means becoming part of a diverse and inclusive work environment that values equal opportunity. The organization is an equal opportunity employer encouraging women, minorities, individuals with disabilities, and protected veterans to apply. Besides a competitive salary, the DCU Center offers a comprehensive benefits package to support the well-being of its employees. Applicants who are enthusiastic about delivering excellent customer service and have a background in food and beverage service or banquet work are encouraged to apply for this dynamic role at the DCU Center.
This role is for a Banquet Server position, which is a crucial part of the DCU Center’s food and beverage department. As a banquet server, you will play an integral role in creating memorable experiences for guests by providing attentive and courteous service during various events held at the venue. This position requires a dedicated individual who is comfortable working in a fast-paced environment and capable of adhering to high standards of professionalism and hospitality. The role involves responsibilities such as setting up banquet rooms according to specifications, assisting with garnishes and beverage preparation, maintaining cleanliness and inventory of serving items, and ensuring that all customer service needs are met promptly and politely.
The position is hourly with a competitive wage of $18.20 per hour, offering a great opportunity for individuals seeking steady employment within the hospitality industry. This is not a supervisory role, but it requires teamwork, attention to detail, and the capability to follow directions precisely. The ideal candidate should also be able to work irregular hours which may include nights, weekends, and holidays due to the nature of event scheduling at the venue.
Working at the DCU Center means becoming part of a diverse and inclusive work environment that values equal opportunity. The organization is an equal opportunity employer encouraging women, minorities, individuals with disabilities, and protected veterans to apply. Besides a competitive salary, the DCU Center offers a comprehensive benefits package to support the well-being of its employees. Applicants who are enthusiastic about delivering excellent customer service and have a background in food and beverage service or banquet work are encouraged to apply for this dynamic role at the DCU Center.
Job Requirements
- High school diploma or GED
- minimum of one (1) year work experience in food and beverage environment
- must be at least 18 years old
- ability to work irregular hours including nights, weekends and holidays
- ability to lift and carry up to 50 lbs
- ability to stand, walk, lift and bend for long periods of time
- ability to follow instructions and perform assigned duties
- professional presentation and appearance
Job Qualifications
- High school diploma or GED
- minimum of one (1) year work experience in food and beverage environment
- prior banquet server or waiter/waitress experience preferred
- knowledge of catering services terminology preferred
- ability to receive and carry out instructions in a timely manner
- ability to follow directions and effectively perform the work
- ability to speak and understand English to converse with coworkers and supervisors, as well as to understand tasks issued
- ability to work irregular hours including nights, weekends and holidays, as needed
- professional presentation, appearance and work ethic
- must be at least 18 years old
- ability to work independently and with others
Job Duties
- Report for work in proper uniform according to the scheduled time
- follow instructions for each event as given by the Banquet Manager and/or Banquet Supervisor
- assist with collecting all banquet equipment to include flatware, china, glassware and serving pieces needed for each event
- assist with preparing garnishes, beverages, condiments and breads
- assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
- assist with preparation and set up of event room when necessary
- prepare tables and place settings as instructed by the Banquet Manager and/or Banquet Captain
- attend pre-function for briefing of event details
- always provide friendly and courteous customer service
- remain at assigned station and perform duties as assigned according to each event
- report any customer service concerns to the Banquet Supervisor or Banquet Manager
- breakdown tables and banquet equipment after each event
- clean and return serving pieces to proper storage area
- adhere to strict grooming standards and policies of company
- complete necessary assigned side work
- perform other duties as assigned and deemed necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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