Banquet Server

ASM Global is the world leader in privately managed public assembly facilities, offering exceptional event experiences and operational excellence across sports, entertainment, and convention venues. With a portfolio that spans globally, ASM Global is renowned for its commitment to delivering outstanding service, innovative event solutions, and comprehensive facility management. The company provides a dynamic and inclusive work environment that encourages professional growth and the continuous enhancement of skills. Joining ASM Global means becoming part of a dedicated team that values quality, teamwork, and customer satisfaction.

The Waco Convention Center, operated by ASM Global, is a prominent venue hosting a wide array of events ranging from conferences and banquets to concerts and community gatherings. The center prides itself on its state-of-the-art facilities, exceptional catering services, and a team committed to creating memorable experiences for every guest. This venue plays an integral role in the local community by providing a versatile space that caters to numerous public and private functions.

Currently, ASM Global is seeking a Banquet Captain for the Waco Convention Center. This position is a hands-on role responsible for ensuring the highest level of professional catering service to guests. The Banquet Captain serves as a key representative of the Food & Beverage team, leading by example with enthusiasm, professionalism, and attentiveness. This role is pivotal in maintaining guest satisfaction and fostering positive relationships that encourage repeat business and loyalty.

The Banquet Captain’s primary responsibility is to greet guests warmly, deliver food and beverages according to company standards, and answer guest inquiries knowledgeably and courteously. The role demands a strong focus on service excellence, effective communication, and teamwork. It requires maintaining a clean, organized, and safe work environment and upholding the highest standards of sanitation and food handling.

The ideal candidate for this role will have at least six months of experience in catering or related food service, with a preference for those familiar with facility or industry operations. Candidates should possess strong guest service skills, be able to work collaboratively with others, and respond to instructions efficiently. Although TABC certification is preferred, it is not mandatory for consideration.

Working at the Waco Convention Center involves flexible hours that may include long shifts, evenings, weekends, holidays, and occasional travel to meet the needs of various events. The physical demands of this position require the ability to stand for extended periods, move throughout the facility, and communicate effectively with guests and team members.

ASM Global is committed to providing equal employment opportunities and encourages applications from women, minorities, individuals with disabilities, and protected veterans. This role represents an exciting opportunity to join a leading company in the event services industry and contribute to delivering exceptional guest experiences at a premier convention center.