Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading entertainment company renowned for its commitment to providing an engaging and enjoyable environment for both its employees and customers. The company operates in the dynamic and fast-paced entertainment industry, focusing on delivering exceptional experiences through its diverse range of services and venues. With a strong emphasis on career growth and employee support, PENN Entertainment offers its team members numerous opportunities to expand their skills and advance professionally. The company prides itself on fostering a workplace culture where fun and enthusiasm are integral to daily operations, motivating employees to thrive and contribute to the overall success... Show More
Job Requirements
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu, preparation techniques, seasonings, ingredients, and plate presentation
- Suggests items to guests based on expressed guest preferences
- Resolves service issues according to established guidelines
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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