Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a renowned leader in the integrated entertainment, sports content, and casino gaming industry, boasting a vast network of 43 destinations across North America. The company has successfully expanded its footprint through online sports betting and iCasino services via ESPN BET and theScore Bet Sportsbook and Casino. PENN Entertainment is celebrated not only for its dynamic and thrilling offerings to its customers but also for its unwavering commitment to core values such as diversity, sustainability, and community engagement. These principles extend beyond entertainment, covering the well-being of its team members, vendors, and the planet, showcasing PENN as a... Show More
Job Requirements
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Must be able to read, write, speak, and understand English
- Must have excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be able and willing to work flexible hours including evenings, weekends, holidays, and overtime as business needs dictate
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Ability to read, write, speak, and understand English
- Excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Ability to share or divide attention among several ongoing activities, projects, or assignments
Job Duties
- Provide fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Take food and beverage orders, deliver prepared food promptly, and check with table periodically to ensure guest satisfaction
- Maintain current and accurate information regarding menu, including preparation techniques, seasonings, ingredients, and plate presentation
- Suggest items to guests based on expressed guest preferences
- Resolve service issues according to established guidelines
- Assist bus persons in bussing, cleaning, and setting tables as necessary
- Maintain cleanliness of designated areas in accordance with health and safety standards
- Deep clean restaurant equipment such as tables, chairs, booths, soda and juice dispensers, coffee machines as scheduled or required
- Operate and maintain equipment in accordance with established guidelines and safety procedures
- Complete assigned side work as directed
- Maintain strict confidentiality in all company matters
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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