Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay
Tips
supportive work environment
Training opportunities
Employee Discounts
Uniform allowance
Equal opportunity employer
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company committed to delivering exceptional guest experiences across its portfolio of hotels and resorts. Renowned for its dedication to service excellence and quality accommodations, Crestline Hotels & Resorts offers a welcoming and dynamic work environment where employees are valued and supported. The company emphasizes professional growth, diversity, and inclusivity, fostering a culture of respect and teamwork among its staff. As an Equal Opportunity Employer, Crestline Hotels & Resorts ensures that all qualified applicants receive fair consideration without discrimination based on race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender... Show More
Job Requirements
- High school diploma or GED preferred
- previous banquet server experience preferred
- must be able to follow directions and get along well with others
- must be TIPS, CARE or equivalent certified or become certified by first day on the job
- ability to stand for long periods
- ability to work flexible hours including evenings and weekends
- must maintain responsible alcohol service certification
- strong interpersonal skills
- ability to handle multiple tasks in fast-paced environment
Job Qualifications
- High school diploma or GED preferred
- previous banquet server experience preferred
- must be able to follow directions and work well with others
- must be TIPS, CARE or equivalent certified or obtain certification by first day
- strong communication skills
- ability to stand for long periods
- attentive to detail
- excellent customer service skills
- teamwork orientation
Job Duties
- Reviews and understands the Banquet Event Order (BEO)
- completes setup according to the BEO
- sets tables in assigned area correctly and uniformly using clean linens and spotless silverware, china, and glassware
- learns the menu for each function and explains ingredients and preparation to guests
- stands in assigned station at least 15 minutes prior to function start time
- acknowledges and responds to all guest requests and advises supervisor if necessary
- keeps station neat and clean during service
- continuously patrols assigned station, refilling drinks and removing service items as per policies
- ensures guests have everything they need
- uses proper in-room clearing and aisle tray breakdown procedures
- returns all reusable table complements and condiments for cleaning and refilling
- assists Captain or Manager in setting up and breaking down buffet and special food service tables/stations
- sets up, serves, and/or breaks down coffee breaks, receptions, and special functions following standard procedures
- sets up, tends, and breaks down banquet bars according to policy
- follows cash and guest check procedures
- returns excess food to the kitchen following sanitation guidelines without consuming food without approval
- completes assigned side work like refilling condiments, shaking and sorting linen, and cleaning/storing equipment
- assists steward in keeping banquet back hall and storage areas clean and orderly
- learns and applies proper service procedures
- assists co-workers as needed
- remains updated on hotel events affecting responsibilities
- maintains responsible alcohol service certification
- mixes and serves alcoholic and nonalcoholic drinks during banquet events
- sets up, services, breaks down, and cleans all break areas and coffee break carts
- presents breaks attractively and keeps areas clean
- presents breaks within BEO time parameters
- prepares beverages correctly
- secures beverage coolers and storage at shift end
- assists setup staff if necessary
- knows and abides by company, hotel, and departmental policies
- demonstrates active listening skills
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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