Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Flexible
On-call
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading and innovative company in the integrated entertainment and gaming industry, recognized for its expansive presence across North America with 43 exciting destinations. The company offers a dynamic mix of entertainment, sports content, and casino gaming experiences through various channels including its online sports betting and iCasino platforms, ESPN BET and theScore Bet Sportsbook and Casino. Beyond just delivering fun and memorable experiences for its guests, PENN Entertainment stands out for its strong commitment to diversity, sustainability, and community engagement, creating a workplace culture that values growth, inclusion, and social responsibility. As an Equal Opportunity Employer,... Show More
Job Requirements
- High school diploma or equivalent
- Previous food server experience preferred
- Knowledge of wine service and table etiquette preferred
- Must be able to read, write, speak, and understand English
- Excellent customer service and interpersonal skills
- Ability to work independently and as part of a team
- Ability to follow all departmental and property policies and procedures
- Must be willing to work flexible hours including evenings, weekends, holidays, and overtime
- Ability to multitask and manage several ongoing activities
Job Qualifications
- High school diploma or equivalent
- Previous food server experience in a high-volume restaurant preferred
- Knowledge of wine service, table service procedures, and table etiquette strongly preferred
- Excellent customer service and interpersonal skills
- Ability to effectively work independently and as part of a team
- Must be able to read, write, speak, and understand English
Job Duties
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team
- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction
- Maintains current and accurate information regarding menu including preparation techniques, seasonings, ingredients, and plate presentation
- Suggests items to guests based on expressed guest preferences
- Resolves service issues according to established guidelines
- Assists bus persons, as necessary, in bussing, cleaning, and setting tables
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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