Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Training and development opportunities
Diversity and inclusion initiatives
Employee wellness programs
Job Description
The Des Moines Marriott Downtown is a distinguished hotel located in the heart of Des Moines, Iowa, at 700 Grand Avenue. As part of Marriott International, one of the world's leading hospitality companies, this hotel embodies Marriott's commitment to exceptional service, quality, and memorable guest experiences. Marriott International is renowned globally for its portfolio of renowned hotel brands and its dedication to fostering a welcoming, diverse, and inclusive environment for its associates. The Des Moines Marriott Downtown caters to both business and leisure travelers, offering premium amenities, elegant event spaces, and superior customer service in a vibrant urban setting. This full-time, non-management position falls under the Food and Beverage & Culinary category and requires the ability to work onsite in Des Moines, Iowa. The role involves engaging directly with guests during banquets and events, contributing to creating unique and memorable experiences. Show More
The role of the Guest Events Expert at the Des Moines Marriott Downtown is pivotal in ensuring the flawless execution of events from start to finish. This position is more than just serving guests; it involves building an experience that exceeds guest expectations. Duties include preparing or selecting materials necessary for events, transporting equipment, taking orders, interacting warmly and professionally with guests, and performing various supporting tasks that contribute to a seamless event. The Guest Events Expert plays a critical role in maintaining a safe working environment by adhering strictly to company policies and procedures, ensuring high standards of quality and professionalism in uniform, personal appearance, and communication. The position requires a high level of physical engagement, including standing, sitting, and walking for extended periods, as well as lifting and moving objects weighing up to 25 pounds without assistance. The role demands a proactive attitude, attention to detail, and the capacity to handle multiple tasks efficiently to guarantee guest satisfaction and smooth hotel operations.
This position does not require supervisory experience or licenses but prefers candidates with a high school diploma or a General Educational Development (GED) certificate. Less than one year of related work experience is acceptable, making this opportunity accessible to those looking to start or grow their career in hospitality. Marriott International is committed to equal employment opportunities and values the diversity and talents each associate brings. Working at Marriott means being part of a global community where innovation, inclusivity, and personal development are priorities. At JW Marriott, part of Marriott's luxury portfolio, associates are encouraged to bring their authentic selves, learn, grow, and contribute to a legacy of excellence in hospitality. Joining Marriott represents an opportunity to perform at your best, pursue your purpose, and become your best self within an incredible worldwide team.Show Less
This position does not require supervisory experience or licenses but prefers candidates with a high school diploma or a General Educational Development (GED) certificate. Less than one year of related work experience is acceptable, making this opportunity accessible to those looking to start or grow their career in hospitality. Marriott International is committed to equal employment opportunities and values the diversity and talents each associate brings. Working at Marriott means being part of a global community where innovation, inclusivity, and personal development are priorities. At JW Marriott, part of Marriott's luxury portfolio, associates are encouraged to bring their authentic selves, learn, grow, and contribute to a legacy of excellence in hospitality. Joining Marriott represents an opportunity to perform at your best, pursue your purpose, and become your best self within an incredible worldwide team.Show Less
Job Requirements
- high school diploma or ged certificate
- less than 1 year of related work experience
- ability to stand, sit, and walk for extended periods
- ability to lift objects up to 25 pounds without assistance
- willingness to adhere to company policies and procedures
- professional appearance and communication
- no supervisor experience required
Job Qualifications
- high school diploma or general educational development (ged) certificate
- less than 1 year of related work experience
- no supervisory experience required
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- commitment to quality and guest satisfaction
Job Duties
- prepare and select event materials
- transport event equipment
- take guest orders and interact professionally
- ensure event execution from start to finish
- maintain a safe and clean work environment
- adhere to company policies and procedures
- assist with various physical tasks such as lifting and moving objects
Job Location
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