Banquet Porter (On-Call)

Honolulu, HI, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $25.83 - $32.29

Work Schedule

On-call

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

On site fitness center

Job Description

The Kahala Hotel & Resort is a distinguished luxury hotel and resort located in the serene Kahala Community, Hawaii. It is renowned for its pristine white sand beach and proximity to an exclusive private golf course, which hosts an annual PGA Tournament. Driven by a commitment to sustainability and cultural enrichment, the resort implements the Kahala Initiative for Sustainability Culture and Arts (KISCA) program and supports the United Nations Sustainable Development Goals (SDGs). The resort’s environment is built around a dedicated team, known as the Kahala Ohana, who deliver exceptional hospitality to ensure guests create treasured memories and have every reason to return.

The role available is for a Banquet Porter, a vital position responsible for supporting banquet and convention functions by setting up and breaking down meeting rooms, ensuring all banquet props and decorations meet high standards. This role plays an integral part in maintaining the excellent reputation for quality and service that Kahala Hotel & Resort upholds. The Banquet Porter is expected to precisely follow specifications for setup in meeting rooms, handle physical demands such as moving heavy equipment and furniture, and assist with replenishing buffet foods and managing audiovisual equipment. This position requires attention to detail, physical strength, and the capacity to work efficiently in a fast-paced environment.

Compensation for this role ranges from $25.83 to $32.29 per hour, reflecting the importance of this role in facilitating smooth banquet operations. The position is on-call and non-exempt, offering flexibility with shifts to meet event demands within the resort. The Banquet Porter must also help maintain cleanliness across all banquet-related areas and adhere to safety regulations, assisting in emergency preparedness and guest safety instructions when requested.

This role is ideal for individuals with prior banquet porter or hospitality experience, who demonstrate strong organizational skills and are capable of multi-tasking under pressure. The position emphasizes teamwork, guest service, and maintaining the impeccable standards consistent with a luxury resort environment. The ability to communicate effectively in English, understand and follow verbal and written instructions, and uphold a neat appearance are all essential for success. Certification such as tuberculosis clearance is required, with CPR, first aid, and liquor commission card being preferred or able to be obtained.

The Banquet Porter at Kahala Hotel & Resort will be part of a vibrant and supportive team environment that prioritizes guest satisfaction and sustainability. Through this role, employees contribute to the seamless execution of prestigious events, cementing the resort’s position as a leader in luxury hospitality. Joining the Kahala Ohana goes beyond being a job—it is an opportunity to cultivate a rewarding career where commitment to excellence and cultural respect converge, providing both personal and professional growth.

Job Requirements

High school diploma or equivalent preferred
previous banquet porter or hospitality experience preferred
certification of tuberculosis clearance required
ability to work varying shifts and maintain attendance
ability to comply with hotel rules and grooming standards
ability to stand or walk for up to 7 hours and sit 1 hour
ability to frequently lift or carry up to 50 pounds
ability to grasp, bend, lift, carry or move goods weighing up to 500 pounds with hand cart
ability to occasionally bend, squat, kneel, climb, reach above shoulders
ability to work both indoors and occasionally outdoors
ability to communicate effectively in English
must maintain neat, clean and well groomed appearance
ability to handle high levels of patience, tact and diplomacy in guest interactions

Job Qualifications

Previous banquet porter experience preferred
prior hospitality experience preferred
high school diploma or general education diploma preferred
certification of tuberculosis clearance required
CPR and standard first aid certification preferred
ability to obtain Hawaii Liquor Commission yellow card
ability to complete HAZCOM/MSDS training
knowledge of various set up styles used in meeting rooms
knowledge of equipment such as projectors, movie screens, coffee urns, food warmers
ability to pay attention to detail and work in fast paced environment
ability to multi task
ability to work cordially and professionally with co workers and guests
ability to understand verbal and written English sufficient for job requests

Job Duties

Set up banquet and convention functions including props and decorations
break down banquet and convention functions and return items to storage
clean and maintain all areas and equipment used for banquet functions
replenish foods of buffet lines and pupu tables and assist cook with bringing foods back to kitchen
set up all audiovisual equipment for events
communicate with supervisor verbally and in writing to ensure proper notification and task follow through
maintain established cleaning schedule of meeting rooms and ballrooms so rooms stay presentable
report suspicious persons or unsafe conditions to Security
provide instruction and guidance for guest and employee safety in emergencies
respond to guest questions providing assistance and direction
perform general cleaning tasks using hotel cleaning products
perform dining room steward responsibilities and handle special guest requests