Banquet Manager

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development programs

flexible scheduling

Job Description

Our company is a well-established hospitality provider specializing in delivering exceptional banquet and catering services to a wide array of clients. We operate in a dynamic and fast-paced environment often hosting events ranging from corporate functions and galas to weddings and special celebrations. Our commitment to outstanding guest experiences, high-quality food service, and seamless event execution has earned us a solid reputation in the hospitality industry. As a banquet-focused service organization, we pride ourselves on maintaining excellent standards of professionalism and team collaboration while fostering a culture of growth and positive guest interactions.

The role of Banquet Manager is... Show More

Job Requirements

High school diploma or GED required
Previous supervisory experience in banquets, catering, or food and beverage operations required
Food service permit and/or alcohol awareness certification as required by state, local, or franchise regulations
Ability to work long and flexible hours, including nights, weekends, and holidays
Ability to exert up to 75 lbs occasionally, and 50 lbs frequently
stand and walk for extended periods

Job Qualifications

High school diploma or GED
College or hospitality-related coursework preferred
Previous supervisory experience in banquets, catering, or food and beverage operations
Food service permit and/or alcohol awareness certification as required by state, local, or franchise regulations
Strong communication skills, both verbal and written
Ability to make quick, accurate decisions in high-pressure situations
Skilled in conflict resolution and guest service recovery
Effective problem-solving and organizational skills
Financial acumen with the ability to manage budgets, labor costs, and banquet revenue
Ability to lead, train, and motivate a diverse team

Job Duties

Ensure banquet spaces are properly set and service staff is fully prepared prior to each event
Oversee the sequence of service, food quality, and presentation to deliver an exceptional guest experience
Serve as primary point of contact for clients during events
respond promptly to last-minute changes and guest requests
Conduct final walk-throughs before guest arrival to ensure compliance with Banquet Event Orders (BEOs) and hotel standards
Address guest complaints and resolve service issues quickly and professionally
Recruit, train, schedule, and supervise banquet staff in accordance with company standards
Conduct pre-shift meetings and staff training on service procedures, safety, sanitation, and alcohol awareness
Monitor staff performance and complete timely evaluations
Foster a positive work environment with recognition and motivation programs
Review and execute BEOs with banquet, catering, and culinary teams to ensure accuracy
Monitor labor costs daily and adjust staffing to align with event volume and budgets
Maintain banquet equipment, storage areas, and back-of-house spaces in an orderly, safe, and secure manner
Manage inventories and requisition supplies as needed
Ensure accurate and timely completion of event checks, reports, payroll, and tip distribution
Uphold compliance with all federal, state, and local regulations (OSHA, EEOC, food safety, liquor laws, etc.)
Maintain strong working relationships with catering managers, banquet chefs, and other F&B leaders
Participate in BEO meetings and other required management meetings
Communicate all event updates, changes, and needs to appropriate departments
Act as Manager on Duty as assigned
Support company safety initiatives, including fire safety and proper lifting techniques
Attend all required trainings and company meetings
Perform other related duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: