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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,800.00 - $58,400.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
This job opportunity is offered by Avion Hospitality, an independent franchisee owner and operator of a hotel under the Marriott International brand. Unlike corporate Marriott hotels, this establishment operates independently, with its franchisee controlling all aspects of employment policies including hiring, firing, discipline, staffing, compensation, benefits, and other terms of employment. Prospective employees should note that they will be employed directly by Avion Hospitality, not Marriott International, Inc. Avion Hospitality is committed to maintaining high standards of service and operational excellence, delivering exceptional hotel and event experiences to its guests through dedicated professionals and a customer-focused approach. The company prides... Show More
Job Requirements
- High school diploma or GED
- Two years experience in event management or food and beverage related role
- Ability to lead and motivate a team
- Effective communication skills
- Familiarity with banquet operational procedures
- Competence in financial management and inventory control
- Availability to work flexible hours including nights and weekends
- Customer service focus
- Positive attitude and professionalism
Job Qualifications
- High school diploma or GED
- Minimum two years experience in event management, food and beverage, or related field
- Strong leadership and team management skills
- Knowledge of banquet operations and event laws
- Excellent communication and interpersonal skills
- Ability to manage financial and administrative tasks
- Customer service orientation
- Skilled in staff training and development
- Knowledge of food and wine pairings preferred
- Problem-solving and conflict resolution skills
Job Duties
- Directs and motivates banquet team while providing high quality service
- Monitors and controls financial and administrative responsibilities including asset protection
- Communicates clearly with all stakeholders involved in events
- Identifies training opportunities and implements strategies to meet goals
- Projects and manages supply needs for banquet operations
- Applies knowledge of laws related to event management
- Manages departmental inventories and maintains equipment
- Controls liquor costs using banquet beverage records
- Schedules banquet service staff to meet service standards and maximize profits
- Leads shifts and actively participates in servicing events
- Sets goals and delegates tasks to improve departmental performance
- Conducts monthly banquet team meetings
- Acts as liaison between banquet staff and kitchen
- Sets positive example for guest relations and interacts with guests to obtain feedback
- Handles guest problems and complaints effectively
- Trains employees on customer service expectations and emergency procedures
- Reviews guest satisfaction results and implements corrective action plans
- Attends and participates in all relevant meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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