Banquet Lead | Part-Time | Palm Beach County Convention Center

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG specializes in venue development along with comprehensive management services that encompass venue management, hospitality, and sponsorship sales. This dynamic company owns and operates seven world-class venues and partners with some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG’s expansive reach and commitment to excellence have positioned it as a cornerstone in the global live entertainment industry, delivering unforgettable experiences to millions of guests worldwide.

The Banquet Lead role at Oak View Group is a vital position that ensures exceptional teamwork and productivity within a fast-paced event environment. The Banquet Lead is responsible for providing leadership and clear direction at the assigned stand or event, working closely alongside their team to execute flawless food and beverage service operations. This role requires an individual who is personable, adaptable, and highly organized, capable of maintaining composure and effectiveness amid ever-changing circumstances. Maintaining excellent attendance and upholding all company grooming and uniform standards is paramount for this position.

In addition to leadership duties, the Banquet Lead enforces strict compliance with food safety and alcohol service regulations, ensuring all workplace safety protocols and company standards are adhered to. They oversee bar, stand, and banquet setup and breakdown, monitor inventory levels throughout events, and promptly address any guest service issues to preserve optimal customer satisfaction. This role also involves completing end-of-day responsibilities such as cleaning and comprehensive shift reporting, contributing to the overall efficiency of operations.

The position offers an hourly wage ranging between $20.00 and $22.00, making it a competitive opportunity within the live entertainment and hospitality sector. It requires availability for weekday and weekend shifts, including some mornings, noons, and evenings, structured around an on-call or event-based schedule. This flexible scheduling arrangement suits candidates who thrive in dynamic work environments and enjoy engaging with diverse events and audiences.

Beyond the immediate role, Oak View Group values a workplace culture that celebrates diversity, inclusivity, and innovation. The company is dedicated to creating an atmosphere that embraces varied backgrounds and perspectives, believing that such diversity drives excellence in service and strengthens the overall employee experience. OVG is committed to equal employment opportunity, fostering an environment free of discrimination and supportive of every team member's personal and professional growth.

Candidates joining as Banquet Leads become part of a vibrant team delivering outstanding food and beverage experiences within some of the most prestigious venues worldwide. Their leadership is crucial in ensuring that every event runs smoothly, guests are delighted, and staff are motivated and well-coordinated. With comprehensive training and an inclusive work environment, this role offers not simply a job but a pathway to career development in the fast-evolving sectors of live entertainment, hospitality, and event management.

Job Requirements

  • High school diploma or G.E.D.
  • 1-2 plus years of experience in fast-paced, high-volume catering or restaurant environment with leadership experience
  • Active ServSafe Food Handlers Card and/or Alcohol Awareness Certification
  • Ability to work flexible shifts including weekdays, weekends, mornings, noons, and evenings on an on-call or event-based schedule
  • Strong knowledge of food safety and sanitation regulations
  • Excellent communication skills with employees, management, and guests
  • Ability to work in fast-paced, team-oriented, event-driven settings

Job Qualifications

  • Ability to work weekdays and weekends with availability for some morning, noon, and evening shifts on an on-call event-based schedule
  • 1-2 plus years of experience in a fast-paced, high-volume catering or restaurant environment with trainer or leadership experience
  • Must have a high school diploma or G.E.D.
  • Must possess an active ServSafe Food Handlers Card and/or Alcohol Awareness Certification and other required compliance trainings
  • Ability to work in a team-oriented, fast-paced, event-driven environment
  • Knowledge of food safety and sanitation regulations
  • Ability to communicate clearly and respectfully with employees, co-workers, management, and guests to facilitate a positive work environment

Job Duties

  • Assist captains and supervisors in managing food and beverage functions including banquets and buffets
  • Lead small teams of event staff ensuring clear communication and smooth service execution under guidance
  • Address client and guest concerns promptly working alongside captains and supervisors to resolve issues
  • Review banquet event orders to ensure all details such as food, beverage, seating, and special requests are met
  • Monitor adherence to timelines, menu changes, and service instructions
  • Execute event setup and breakdown to ensure readiness with minimal supervision
  • Foster an inclusive and collaborative work environment across departments

Job Criteria

Experience

Mid Level (3-7 years)


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