Banquet Lead

Bass Pro Shops is a renowned retail company specializing in hunting, fishing, camping, and outdoor gear and apparel. Known for their expansive stores and innovative approach to sporting goods, Bass Pro Shops has established itself as a leader in the outdoor retail industry. Operating numerous shops across the United States and Canada, the company prides itself on offering high-quality products and exceptional customer service that caters to outdoor enthusiasts of all kinds. Bass Pro also operates various hospitality venues such as restaurants and banquet facilities within their large retail centers, providing unique experiences that combine retail with recreation and leisure. As an equal opportunity employer, Bass Pro Shops fosters an inclusive workplace culture where diversity is celebrated and all employees are encouraged to thrive. The company offers competitive benefits and opportunities for career growth in a dynamic and engaging working environment.

The role of Banquet Lead at Bass Pro Shops' WRCC involves managing the daily operations of the banquet and restaurant facilities, ensuring everything from appearance and presentation to customer experience is held to the highest standards. This full-time position requires strong leadership and organizational skills to direct employees and oversee the seamless execution of events and daily service. The Banquet Lead is responsible for ensuring compliance with all operational standards, including company policies as well as federal, state, and local laws. This role demands attention to detail in food preparation, adherence to recipe guidelines, and quality assurance to meet customer expectations consistently.

In addition to operational duties, the Banquet Lead collaborates closely with event planners to coordinate service details, manage last-minute requests, and gather feedback to guarantee a memorable experience for all attendees. The position includes supervising hourly team members, enforcing safety and sanitation standards, and completing all necessary compliance and procedure documentation. The Banquet Lead is expected to exercise good judgment and make informed decisions independently or with minimal supervision. Physical requirements include regular walking, standing, and the ability to lift up to 50 pounds. The role is ideal for someone who enjoys fast-paced environments and values teamwork and accuracy.

Working at Bass Pro Shops, the Banquet Lead benefits from a comprehensive package including medical, dental, and vision insurance, health savings and flexible spending accounts, voluntary benefits, 401k retirement savings, and paid holidays, vacation, and sick time. Employees gain access to exclusive discounts on retail merchandise, dining, world-class resorts, and conservation attractions. Bass Pro Shops also supports community involvement through programs like the Bass Pro Cares Fund. The company is committed to providing reasonable accommodations to qualified individuals with disabilities during the application process and employment, creating an accessible and supportive workplace for all.