Banquet Houseperson

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, known for its deep respect for culture, place, and people. The company operates luxury hotels and award-winning restaurants that are deeply rooted in authentic storytelling, exceptional service, and community pride. Heritage Hotels & Resorts is committed to caring for guests, its team, and the neighborhoods with a genuine intention to create welcoming and memorable experiences. The dedication to quality and authenticity has made Heritage Hotels & Resorts a leader in the hospitality industry within the region, offering not just accommodations and dining, but enriching experiences that honor New Mexico’s unique heritage and traditions.

Joining the Heritage Hotels family means becoming part of a people-first culture that values community pride and professional growth. The organization provides competitive pay and comprehensive benefits designed to support employees both personally and professionally. Among the perks offered are a 25% match for 401k, generous employee discounts across their hotels, restaurants, spa, and retail outlets, complimentary meals during scheduled shifts, free employee parking, and opportunities for career advancement through working across multiple hotel locations. This allows team members to build a full-time schedule and enjoy full-time benefits within a supportive environment.

The role of Banquet Houseperson is vital to the success of events hosted by Heritage Hotels & Resorts. This position involves ensuring banquet spaces are properly set up, maintained, and restored with a high degree of efficiency, safety, and professionalism. The Banquet Houseperson works behind the scenes to create the foundation for memorable guest experiences by managing the logistics and physical setup required for successful events. Key responsibilities include setting up, resetting, and breaking down banquet and event spaces according to specific event requirements and diagrams. The role also entails transporting and arranging tables, chairs, staging, and other event equipment, as well as performing thorough post-event breakdowns that include removing linens, flatware, glassware, decor, and trash. Maintaining cleanliness and organization within storage and service areas is an essential part of the job.

Additionally, the Banquet Houseperson monitors and reports any safety hazards to maintain a safe working environment. They provide assistance to guests and resolve concerns promptly and professionally, contributing to the smooth execution of banquet services. The individual in this role supports banquet service teams to help events run seamlessly while maintaining a professional appearance and upholding the company’s standards for safety and service. This position requires a strong attention to detail, a commitment to quality, and the ability to work efficiently both independently and as part of a team. Anyone who takes pride in creating clean, safe, and welcoming environments will find this position both rewarding and impactful within the dynamic hospitality setting at Heritage Hotels & Resorts.