Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

The Ritz-Carlton Dallas Las Colinas is a prestigious luxury hotel located in Irving, Texas. As part of the globally renowned Ritz-Carlton brand under Marriott International, this establishment is known for delivering world-class hospitality and exceptional service to its guests. The hotel offers an elegant blend of comfort, luxury, and highly personalized attention to detail, making it a premier destination for travelers seeking an extraordinary experience. Marriott International, the parent company, is dedicated to maintaining an inclusive and diverse workplace that values the unique backgrounds and talents of its associates while providing exceptional career growth opportunities. This commitment extends throughout the Ritz-Carlton portfolio, which prides itself on setting the gold standard in luxury hospitality worldwide.

The role of Guest Event Expert at The Ritz-Carlton Dallas Las Colinas is a crucial position centered on creating memorable and seamless banquet and event experiences for guests. Unlike a traditional server role, this position requires a broad skill set as the Guest Event Expert is responsible for ensuring that all aspects of events—from set up, service, interaction with guests, to break down and transport of supplies—are executed flawlessly. This is a full-time, non-management position that demands a commitment to professionalism, attention to detail, and dedication to upholding the hotel's high standards. The experts in this role are expected to embody the Ritz-Carlton "Gold Standards," including the Employee Promise, Credo, and Service Values, which collectively foster a culture of thoughtful, compassionate, and creative service delivery.

Physically, the role requires standing, walking, and the ability to lift and move objects up to 50 pounds without assistance, emphasizing a hands-on approach. The successful Guest Event Expert contributes to a safe workplace environment by following company policies and maintaining a professional appearance and demeanor at all times. The position is designed not only to support the smooth operation of events but also to enrich the guest experience, making every interaction feel personal and integrated within the overall event ambiance.

Joining The Ritz-Carlton team means entering a highly respected brand where associates have the opportunity to be proud of their work and their workplace. The company promotes an empowering environment where employees are motivated to achieve excellence and grow professionally while delivering unparalleled guest experiences. This role provides an outstanding opportunity for individuals looking to start or build their careers in luxury hospitality, within a supportive and globally recognized organization.

Job Requirements

  • high school diploma or GED equivalent
  • able to stand, walk, or sit for extended periods
  • capable of moving, lifting, carrying, pushing, or pulling objects up to 50 pounds
  • willing to follow company policies and procedures
  • professional personal appearance
  • effective communication skills

Job Qualifications

  • high school diploma or GED equivalent
  • less than 1-year related work experience
  • no supervisory experience required
  • strong communication skills
  • ability to work in a fast-paced environment

Job Duties

  • set up event spaces and materials
  • break down and clean up after events
  • transport supplies to and from event locations
  • take and process guest orders during events
  • interact with guests to provide attentive service
  • ensure compliance with safety standards
  • maintain professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef