Banquet House Attendant - Reserve

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Employee wellness programs

Job Description

JW Marriott is a prestigious luxury hotel brand recognized worldwide for its exceptional hospitality, elegant accommodations, and superior guest services. As part of the Marriott International family, JW Marriott continually sets the standard for refined luxury and impeccable service in the hospitality industry. The brand prides itself on delivering experiences that combine classic sophistication with innovative services tailored to meet the needs of today’s discerning travelers and event guests. Known for its commitment to excellence and a core value system that fosters teamwork, respect, and continuous improvement, JW Marriott operates grand banquet and event facilities that host occasions ranging from intimate gatherings to large-scale, high-profile events. The environment is fast-paced and dynamic, necessitating a dedicated, detail-oriented staff to maintain high standards and anticipate guest needs effectively.

The Banquet House Attendant role is vital in ensuring the smooth operation of banquet events at JW Marriott. This position involves preparing banquet spaces according to precise event specifications, which includes setting up tables, chairs, linens, and decor to luxury presentation standards. It also encompasses breaking down and resetting rooms between functions to enable efficient event turnover. The attendant maintains the cleanliness and organization of banquet areas and storage spaces, supporting the banquet team by ensuring all equipment functions properly and assisting banquet servers and captains during events. The role demands a commitment to high service standards, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. Physical capability is essential, as the job requires lifting and moving heavy items safely. Additionally, this role requires flexibility in working hours, including nights, weekends, and holidays, to align with event schedules.

The Banquet House Attendant contributes significantly to delivering an exceptional guest experience by ensuring that every event runs seamlessly and that banquet spaces reflect the high standard of luxury that JW Marriott is known for. The position requires strong communication skills to coordinate effectively with the banquet and culinary teams and an adaptable personality to meet changing operational needs while upholding safety and cleanliness protocols. This role offers the opportunity to be part of a highly respected luxury brand, providing invaluable experience in hospitality event management and a chance to grow within an international hotel company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in banquet or event setup preferred
  • Ability to communicate clearly and understand English verbal and written
  • Strong attention to detail and commitment to luxury service standards
  • Ability to work efficiently in a fast paced high volume environment
  • Excellent organizational and time management skills
  • Ability to lift and move heavy items up to 50 lbs safely and efficiently
  • Professional demeanor and ability to work collaboratively with banquet and culinary teams
  • Knowledge of proper handling of fine linens tableware and event equipment
  • Flexibility to work evenings weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in banquet or event setup preferred
  • Ability to communicate clearly and understand English verbal and written
  • Strong attention to detail and commitment to luxury service standards
  • Ability to work efficiently in a fast paced high volume environment
  • Excellent organizational and time management skills
  • Ability to lift and move heavy items up to 50 lbs safely and efficiently
  • Professional demeanor and ability to work collaboratively with banquet and culinary teams
  • Knowledge of proper handling of fine linens tableware and event equipment
  • Flexibility to work evenings weekends and holidays

Job Duties

  • Set up banquet rooms according to event specifications including tables chairs linens and decor
  • Ensure all banquet spaces are immaculate and meet luxury presentation standards
  • Maintain cleanliness and organization of storage areas and banquet equipment
  • Assist in replenishing supplies and ensuring proper inventory levels
  • Support banquet servers and captains during events by clearing tables and resetting as needed
  • Break down and reset rooms promptly after events ensuring efficient turnover
  • Handle all equipment and furnishings with care to prevent damage
  • Comply with all safety sanitation and property policies
  • Perform additional duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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