Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
The Barfield, Autograph Collection, located in downtown Amarillo, Texas, is a boutique hotel that embodies the unique hospitality of the Texas Panhandle with a modern, luxury twist. This establishment features 112 stylish guest rooms that cater to travelers seeking comfort and elegance. The Barfield offers a refined dining experience with its Italian steakhouse, Toscana, known for its rugged yet sophisticated ambiance. Additionally, the property boasts the speakeasy-inspired Paramount Recreation Club, where history and innovation come together to create a captivating atmosphere for guests and locals alike. The hotel prides itself on delivering authentic Western charm combined with unparalleled hospitality and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years banquet experience
- Knowledge of banquet menus and prices
- Ability to work flexible schedule including weekends and holidays
- Ability to stand for long periods
- Ability to push, stand, stoop, bend, and lift items weighing up to 50 pounds repetitively
Job Qualifications
- Experienced in all aspects of banquet service
- Knowledge of various food service styles
- Supervisory and performance management skills
- Excellent planning, organization and guest service skills
- Excellent motivational skills
- Excellent leader and trainer
- Knowledge of state liquor laws
- Ability to communicate in English
Job Duties
- Supervises Banquet staff in the completion of the assigned functions and set-up as well as oversee the service and breakdown of events in a safe manner
- May be requested to attend weekly BEO meetings and discuss plan of action for events
- Inform staff of specific needs for buffets and receptions
- Review banquet event orders and communicate with the meeting/event planner to ensure all needs have been met and check for any last minute instructions or changes
- See that all scheduled functions take place on time and according to plan with all rooms ready at least 30 minutes before time on the BEO
- Conduct pre-function meetings to ensure personal hygiene and appearance standards of staff are met
- Check-in servers, assign stations, and pre-post function side work duties
- Inspect proper setting of buffet tables, food service tables, table place settings including table linen, china, glass, silverware, and condiments for correct placement and cleanliness
- Confirm that table complements have been properly filled
- Continuously monitor work station, refilling beverages, removing service items and condiments
- Assist with set-up and maintenance of audio/visual as necessary
- Responsible for all servers on the floor and supervise services received by guests throughout each assigned function
- Maintain proper control over banquet beverage service in accordance with regulations and laws
- Inspect sanitation of all function space and storage areas
- Prepare daily summary and submit to Night Audit with all completed banquet checks
- Train and develop back-up personnel for the position of Banquet Captain
- Provide leadership and direction to Banquet staff as directed by Management
- Maintain constant contact with Banquet Chef for communication between food production and service
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Supervise clearing and post function clean-up
- Verify servers' paperwork and check out servers ensuring function rooms and storage areas are clean and equipment is properly stored
- Provide excellent customer service and service recovery when necessary
- Resolve guest relation problems skillfully within Company policies
- Be knowledgeable of emergency/fire evacuation and safety procedures and train staff as needed
- Provide timely weekly work schedules for Banquet staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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