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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $23.25
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates
Training and development opportunities
Job Description
Pyramid Global Hospitality is a renowned hospitality company that prioritizes a People First culture, emphasizing the wellbeing, growth, and development of its employees. With a presence spanning over 230 properties worldwide, Pyramid Global Hospitality fosters a supportive, inclusive, and diverse work environment where meaningful relationships are built and employee success is cultivated. The company offers a range of benefits including comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Alongside these attractive benefits, Pyramid Global Hospitality is dedicated to providing ongoing training and development opportunities... Show More
Job Requirements
- High school diploma or equivalent
- two to four years of relevant banquet or food service experience
- knowledge of food and beverage service protocols
- ability to manage and direct a team
- excellent communication and interpersonal skills
- capacity to handle high-volume events
- willingness to work flexible hours including evenings and weekends
- physical ability to perform duties including standing and lifting
Job Qualifications
- Two to four years of food service experience, preferably in banquet service
- experience in a 4-star or 5-star venue with synchronized service
- knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work well under pressure in a fast-paced environment
- passion for creating exceptional guest experiences
Job Duties
- Set up for functions including draping tables, setting silverware, folding napkins, preparing drinks, and placing table centerpieces
- serve food and beverages by picking up from the back hall, carrying trays to function locations, serving guests, and clearing tables
- break down banquet rooms including bussing tables, putting away dirty linens and centerpieces, and vacuuming
- clean and organize back hall and storerooms
- set up AM and PM break stations with coffee, tea, snacks, and beverages
- assist with event room setup according to meal periods and table needs
- perform food and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring stocked workstations
- provide warm and professional guest welcomes and farewells, explain menu items and cooking methods, and accommodate special guest requests and dietary needs
- monitor assigned tables for customer satisfaction and quality service
- address guest issues promptly
- maintain safety standards throughout service areas
- support other events and restaurant staff as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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