Banquet Captain - Canopy by Hilton Sioux Falls Downtown

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $22.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development opportunities

Job Description

Hilton Canopy Sioux Falls is a vibrant hotel known for its stylish design, local charm, and heartfelt hospitality. As part of the global Hilton portfolio, Canopy Sioux Falls offers guests an experience that blends comfort, personality, and a welcoming atmosphere. The hotel caters to both business and leisure travelers and strives to create memorable stays through exceptional service and attention to detail. Situated in the heart of Sioux Falls, this location hosts a wide array of events ranging from elegant weddings and dynamic corporate gatherings to social galas and community celebrations. Hilton Canopy Sioux Falls stands out as a beacon of innovation and quality in the hospitality industry, reflecting Hilton's long-standing commitment to delivering unparalleled guest experiences.

The role of Banquet Captain at Hilton Canopy Sioux Falls is crucial for orchestrating flawless banquet events that exceed guest expectations. This employment opportunity is within a full-service hotel environment, emphasizing exceptional guest service, teamwork, and leadership. The position offers a hands-on, dynamic role where the Banquet Captain leads banquet teams through all stages of event execution—from set-up to clean-up—ensuring food and beverage service meets the highest standards of quality and efficiency. This role demands a passionate hospitality professional who thrives in fast-paced settings and is dedicated to creating unforgettable moments for every guest. The Banquet Captain is responsible for supervising banquet functions, assisting with the planning and execution of events such as breakfasts, luncheons, dinners, cocktail receptions, and galas. Moreover, they greet and engage with clients and guests, ensuring a welcoming environment, while also overseeing payment processing and compliance with relevant beverage regulations. The role integrates leadership, communication, and operational skills to inspire the banquet team, maintain service excellence, and contribute to the financial profitability of the hotel’s events.

By joining Hilton Canopy Sioux Falls as a Banquet Captain, candidates become part of a global leader in hospitality that values integrity, teamwork, quality, and ownership. Hilton promotes a culture where team members are motivated to be leaders both within the company and the communities they serve. The position supports the organization's vision to fill the earth with the light and warmth of hospitality, making each event a remarkable experience. Candidates should expect to contribute to, and benefit from, a supportive work atmosphere that emphasizes professional growth, guest satisfaction, and operational excellence. This role is ideal for a service-oriented individual with previous banquet or event service experience who seeks to advance their leadership career in a respected and innovative hospitality brand.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in banquet or event service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong organizational and multitasking abilities
  • Availability to work flexible hours including nights, weekends, and holidays
  • Ability to stand for extended periods

Job Qualifications

  • Prior banquet or event service experience
  • Leadership skills that shine under pressure
  • Excellent communication and guest service skills
  • Strong attention to detail
  • Passion for hospitality and creating memorable moments
  • Ability to lead and inspire a team
  • Knowledge of banquet service procedures
  • Familiarity with food and beverage compliance and regulations

Job Duties

  • Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
  • Assist with the planning, organizing and execution of all banquet functions including breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas
  • Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
  • Participate in and lead department meetings
  • Process banquet checks accurately and efficiently for payment
  • Ensure guest satisfaction throughout the meal service
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Job Criteria

Experience

Mid Level (3-7 years)


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