Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $22.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Employee Discounts

Job Description

HVMG (Hospitality Ventures Management Group) is a leading hotel management company known for fostering a Culture of Excellence throughout its nationwide portfolio of properties. With a strong commitment to career growth and employee satisfaction, HVMG offers dynamic opportunities in hospitality management and services. Their dedication to creating positive work environments and providing employees with the tools to succeed has made them a standout employer in the hotel industry. HVMG's approach focuses on empowering associates at all levels, encouraging personal and professional development, and nurturing talent from entry-level positions all the way to executive leadership.

As a Banquet Captain at HVMG, you will play a pivotal role in orchestrating flawless events and functions, making every guest experience memorable. This is a supervisory and leadership role where you will oversee the banquet staff, manage event logistics, and maintain direct communication with clients during functions to ensure expectations are met and exceeded. The position involves the full event lifecycle — from setup to breakdown — requiring a keen eye for detail, excellent organizational skills, and the ability to lead a team under dynamic and sometimes fast-paced conditions.

The Banquet Captain serves as the main point of contact during events, ensuring seamless coordination among service staff and other departments. With responsibilities that include supervising banquet employees, coordinating event timelines, and liaising with clients to address any needs or concerns, this role requires both operational expertise and a passion for high-quality hospitality. Additionally, the Banquet Captain reports directly to the Banquet Manager, creating a clear chain of communication and leadership that supports the overall success of the department.

The role offers significant career advancement opportunities. Banquet Captains often move up to positions such as Banquet Manager, Event Planner, or Director of Catering and Conference Services, making this an excellent position for ambitious hospitality professionals interested in climbing the management ladder. HVMG values hands-on experience and leadership capabilities, ensuring that those who excel as Banquet Captains are given the resources and opportunities to grow. The role's flexible scheduling integrates evening, weekend, and holiday work to meet the demands of the hospitality industry, reflecting the dynamic nature of event planning and execution.

While no minimum educational requirement is imposed, the ideal candidate will have relevant experience in banquet service or a related hospitality role, preferably within a hotel setting. HVMG respects diverse backgrounds and recognizes that education combined with pertinent experience can make a candidate successful in this role. The company emphasizes a professional and warm demeanor that embodies their Culture of Excellence, expecting team members to deliver service that exceeds client expectations consistently.

HVMG supports their associates with competitive benefits including paid time off, paid holidays, comprehensive healthcare coverage, a 401(k) plan with company match, and exclusive discounts on hotel stays and dining experiences. These benefits exemplify HVMG's holistic approach to employee well-being and motivation, underscoring that the company values and invests in its people. Joining HVMG as a Banquet Captain offers not only a fulfilling role in hospitality but also a promising career path with a reputable management group dedicated to excellence and growth.

Job Requirements

  • Eligible to work in the United States
  • No minimum educational requirement
  • Previous experience in a similar or related position required
  • Ability to sit, stand, bend, kneel, and lift as required with or without reasonable accommodations
  • Availability to work flexible schedules including evenings, weekends, and holidays
  • Sufficient education or literacy to identify and read product labels and communicate with guests
  • Warm and professional demeanor reflecting company culture

Job Qualifications

  • Previous experience in a related banquet or hospitality position
  • Strong leadership and communication skills
  • Ability to manage multiple tasks and prioritize effectively
  • Experience in event coordination or management preferred
  • Professional demeanor and customer service orientation

Job Duties

  • Lead the team in executing seamless events from setup to breakdown
  • Supervise banquet staff and coordinate event logistics
  • Liaise with clients during functions to ensure satisfaction
  • Manage event timelines and troubleshoot issues in real-time
  • Report to the Banquet Manager
  • Ensure all event details meet client expectations
  • Maintain a professional and warm demeanor reflective of the company culture

Job Criteria

Experience

Mid Level (3-7 years)


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